I was responsible for designing, building, testing and deploying all aspects of the infrastructure and software licensing required to ensure the continuing availability of the in-house, business-critical application Alpha and its supporting utilities.I was also responsible for documenting and deploying the company’s online application portal across a number of different environments.Other responsibilities included:• SQL database setup and maintenance• Software… Show more I was responsible for designing, building, testing and deploying all aspects of the infrastructure and software licensing required to ensure the continuing availability of the in-house, business-critical application Alpha and its supporting utilities.I was also responsible for documenting and deploying the company’s online application portal across a number of different environments.Other responsibilities included:• SQL database setup and maintenance• Software licensing• Procurement• Telephony setup and maintenance• Disaster Recovery planning and testing• Software debugging• Desktop SupportAs CHL are regulated by the Financial Conduct Authority (FCA), I have received extensive training in anti-money laundering, treating customers fairly and numerous other compliance and regulatory areas. Show less

My initial role was to manage the migration of business-critical data from an originally out-sourced, managed service to the new in-house system which I then also managed.My responsibilities included:• Data cleansing, pre- and post-migration• System debugging• Overnight system monitoring• Testing and deployment of system updates• Creating management reports

I was responsible for designing, automating and embedding Quality Assurance processes throughout the business, with limited resources.I implemented a number of VBA utilities to speed up the process of creating and completing test scripts. I also built a snag reporting tool that would allow users across the business to report issues, assign them to the relevant developer and then track their progress.Other responsibilities included:• Liaising with clients to understand their… Show more I was responsible for designing, automating and embedding Quality Assurance processes throughout the business, with limited resources.I implemented a number of VBA utilities to speed up the process of creating and completing test scripts. I also built a snag reporting tool that would allow users across the business to report issues, assign them to the relevant developer and then track their progress.Other responsibilities included:• Liaising with clients to understand their requirements• System debugging Show less

I was heavily involved with the migration of CapQuest’s customer data from their aging in-house system to an industry-leading application Phoebus. This involved a lot of data cleansing and mapping, which I automated by using VBA code in Excel.Beyond this I was responsible for the on-going availability of the Phoebus system. My responsibilities included:• Monitoring and resolving any issues in the overnight processing• Out of hours support• Change Management, from design to… Show more I was heavily involved with the migration of CapQuest’s customer data from their aging in-house system to an industry-leading application Phoebus. This involved a lot of data cleansing and mapping, which I automated by using VBA code in Excel.Beyond this I was responsible for the on-going availability of the Phoebus system. My responsibilities included:• Monitoring and resolving any issues in the overnight processing• Out of hours support• Change Management, from design to deployment Show less

Initially employed as a Junior Programmer, I was involved in the development and maintenance of the in-house originations system, Alpha.I subsequently moved to IT Support and was responsible for the annual FAST software audit, including all aspects of purchasing and licensing, as well as out of hours support, telephony services and day-to-day maintenance and support of the HML Jade system.