Experienced Professional with Diverse Skills in Web / Data Entry, and AdministrationA dedicated professional with nearly 4 years of expertise across data entry, web development, administrative support, customer service, and fixed asset management. Known for strong data analysis, classification, communication, organization, and problem-solving capabilities, excelling in dynamic digital environments.Core Skills:Data Entry | Web Development | Financial Analysis | Lead Generation | Administrative Assistance | Property Management | Customer Service | Credit Card Support | Billing & Collections | Fixed Asset Management | Asset TrackingWeb Data Entry Specialist / Web Development• Optimized product images and content, ensuring visual consistency and adherence to website standards.• Created SEO-driven product descriptions, categorizing items to improve searchability and navigation.• Designed email templates, newsletters, and webpages with HTML, CSS, Canva, and Photoshop to boost customer engagement and enhance layouts.• Conducted industry research to maintain data accuracy and elevate product presentation quality.Data Entry Specialist• Analyzed and classified financial documents from major clients, such as JP Morgan and Morgan Stanley.• Leveraged Columbia tools for text editing, AI audio creation, and PDF editing for clients like Harvard and the US Air Force.• Conducted lead generation and outreach, using HubSpot, Apollo.io, and Outlook to identify and connect with prospects.Administrative Assistant (Billing and Collection)• Delivered responsive customer service for residents, managing inquiries and complaints.• Administered unit turnovers, explained fees, enforced regulations, and maintained resident databases.• Ensured facility upkeep, scheduling maintenance, and enforcing safety compliance.• Processed payments and generated statements using Acumatica and Microsoft Office.Customer Service Representative• Provided courteous phone support, addressing credit card inquiries on balances, transactions, and rewards.• Assisted with bill payments, card applications, replacements, and platform troubleshooting.• Resolved discrepancies and unauthorized transactions, upholding customer satisfaction and company standards.Fixed Asset Management• Developed tagging and inventory procedures, tracking asset location, condition, and depreciation.• Maintained comprehensive records and conducted regular audits to ensure accurate asset counts.Driven to Make an ImpactI am motivated by opportunities that create meaningful contributions. Let’s connect!