Jonen Dogoy Email & Phone Number

Ncr - National Capital Region, Philippines

Provides hands on support on all employees within the site.Duties includes but not limited to the following.• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks.• Talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.• Troubleshooting system and network problems and diagnosing and solving hardware or… Show more Provides hands on support on all employees within the site.Duties includes but not limited to the following.• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks.• Talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.• Replacing parts as required.• Providing support, including procedural documentation and relevant reports.• Supporting the roll-out of new applications.• Setting up new users' accounts and profiles and dealing with password issues.• Rapidly establishing a good working relationship with customers and other professionals, e.g., Enterprise Systems-Won Power of Service Awards (POSA) on the 3rd qrt of 2014-Received acknowledgement letter from Alorica's Chariman and CEO for my performance Show less