Amanda Jones Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

- Built upon responsibilities assigned during my co-ops and eventually assumed complete management of the department following termination of my predecessor in April 2020 as a result of COVID-19 related cuts.- Influenced $1 million in opportunities (25% increase over previous year) for the sales team during my first year running the department, despite event cancellations due to COVID-19, which were traditionally our primary source of lead gen. - Improved alignment with the sales team through a refocused marketing strategy that utilized small, agile marketing deployments like email campaigns—which rapidly showed a ROI—to generate qualified leads and positively impact the bottom line. - Took our annual user conference from a break-even event to one with a 30% profit margin while increasing attendance and achieving a 100% satisfaction rate from attendees. - Planned trade show logistics, including budgets, shipping of our booth, ordering show services, selling space in our booths to partners to reduce show costs, booking flights and accommodation for the team, and sending pre and post show messages to customers and prospects.- Identified documentation gaps and produced multiple pieces of collateral to better support the sales team.

Victoria, British Columbia, Canada

- Took on new responsibilities, including management of the company blog, in addition to continuing to assist the Marketing Manager on daily marketing activities, event planning, and overall strategy. - Implemented changes to the book a demo landing page, resulting in a 300% increase in qualified form submissions the following month, and an average increase of 200% in the 2 years following.- Assisted in the planning and execution of lead generation activities which led to a 220% increase increase in marketing influenced opportunities over the previous year. - Furthered my event planning experience by sourcing venue proposals for our annual user conference, setting up a ticketing platform, setting prices to ensure profitability, ordering swag for attendees, managing expenses against our budget, and promoting the event to customers.- Gained experience working with programs like Wordpress, Salesforce, Hubspot, and Drift.

Victoria, British Columbia, Canada

- Assisted the marketing manager in daily marketing activities, including producing sales collateral, writing blog content, preparing for industry trade shows, planning the return of our user conference, - Interviewed customers and turned their success stories into content for our blog and social media pages. - Documented departmental processes to ensuring a successful transition to another co-op student while I returned to school.

Victoria, Bc

- Team leader responsible for overseeing daily operations, coordinating with bakers on production times and special orders, and training new employees on products and processes.- Set the bakery up for success each day by efficiently setting up displays, decorating product, pre-packing items in preparation for peak hours, and preparing orders. - Served customers in a friendly manner and worked with them to resolve any conflicts, ensuring they left feeling satisfied with the service.- Managed special orders, including all prepaid orders for Christmas, our busiest day of the year.

Victoria, Bc

- Independently managed the booth at an outdoor market, producing record sales days.- Oversaw all business operations for the booth, including sales, inventory management, set up, and take down. - Created positive customer experiences by answering product related questions in a friendly manner, listening to customer's needs, presenting product options based on customer's requirements, and customizing pieces as requested.- Kept product displays clean and organized throughout the day, replacing inventory as it sold.

Bachelor Of Commerce - Bcom, Service Management, 7.9 Gpa / 9.0

Bachelor Of Commerce - Bcom, Business

Completed an academic semester abroad in Lisbon, Portugal from September 2018 - December 2018 as part of my Bachelor of Commerce degree.