Customer Experience Manager
Current
Dec 2023 - Present
AeroLeads people directory · profile
Emma Jones Email & Phone Number
Customer Experience Manager
at
VIC IT Consulting
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager
Location
City of Johannesburg, Gauteng, South Africa
Company size
Who is Emma Jones? Overview
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Quick answer
Emma Jones is listed as Customer Experience Manager at VIC IT Consulting, a with 6 employees, based in City of Johannesburg, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Emma Jones.
Emma Jones previously worked as Customer Experience Manager - Europe, Middle East, and Africa (EMEA) at Opentext- Emerging Markets. Emma Jones holds Bcom Honours, Strategic Brand Management from Vega School.
Company email context
Email format at VIC IT Consulting
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VIC IT Consulting
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Profile bio
About Emma Jones
Experienced Customer Experience Manager with a demonstrated history of working in the computer software industry. Skilled in Sales Management, Marketing Analytics, Networking, Media Strategy, and Quality Control. Strong support professional with a BCom Honours focused in Strategic Brand Management from Vega School.
Current workplace
Emma Jones's current company
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Vic It Consulting
2 roles
Emma Jones work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager - Europe, Middle East, And Africa (Emea)
• Responsible for the design and maintenance of customized quality and customer experience management framework which supports the overall business and client objectives• Leading the customer experience strategy by managing and optimizing customer relationships.• Designing and delivering the customer experience roadmap and scorecard with measurable results.• Liaising with key stakeholders to raise broader product, sales, service, channels, and technology solutions that can directly impact the customer experience.• Assist in the implementation of operational changes to support marketing campaigns, new regulatory requirements and group projects.
Jul 2020 - Dec 2023
Team & coworkers
Colleagues at VIC IT Consulting
Other employees you can reach at vicit.co.za. View company contacts for 6 employees →
JV
Jolanda Van Niekerk
Colleague at Vic It ConsultingCity Of Cape Town, Western Cape, South Africa
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NN
Needhan Nair
Colleague at Vic It ConsultingCity Of Johannesburg, Gauteng, South Africa
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NP
Nash Pillay
Colleague at Vic It ConsultingCity Of Johannesburg, Gauteng, South Africa
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PB
Prischal Bahgoo
Colleague at Vic It ConsultingJohannesburg Metropolitan Area, South Africa
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DK
Damian Keown
Colleague at Vic It ConsultingCape Town, Western Cape, South Africa
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RJ
Roland Joseph
Colleague at Vic It ConsultingSouth Africa
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VP
Vidashni Pillay
Colleague at Vic It ConsultingCity Of Johannesburg, Gauteng, South Africa
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WK
Willy Khumalo
Colleague at Vic It ConsultingJohannesburg, Gauteng, South Africa
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AH
Adri Henning
Colleague at Vic It ConsultingDurbanville, Western Cape, South Africa
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VS
Vaibhav Singh
Colleague at Vic It ConsultingMumbai, Maharashtra, India
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Jolanda Van Niekerk
Colleague at Vic It ConsultingCity Of Cape Town, Western Cape, South Africa
View →
NN
Needhan Nair
Colleague at Vic It ConsultingCity Of Johannesburg, Gauteng, South Africa
View →
NP
Nash Pillay
Colleague at Vic It ConsultingCity Of Johannesburg, Gauteng, South Africa
View →
PB
Prischal Bahgoo
Colleague at Vic It ConsultingJohannesburg Metropolitan Area, South Africa
View →
DK
Damian Keown
Colleague at Vic It ConsultingCape Town, Western Cape, South Africa
View →
RJ
Roland Joseph
Colleague at Vic It ConsultingSouth Africa
View →
VP
Vidashni Pillay
Colleague at Vic It ConsultingCity Of Johannesburg, Gauteng, South Africa
View →
WK
Willy Khumalo
Colleague at Vic It ConsultingJohannesburg, Gauteng, South Africa
View →
AH
Adri Henning
Colleague at Vic It ConsultingDurbanville, Western Cape, South Africa
View →
VS
Vaibhav Singh
Colleague at Vic It ConsultingMumbai, Maharashtra, India
View →
2 education records
Emma Jones education
Bcom Honours, Strategic Brand Management
Bcom, Marketing/Marketing Management, General
FAQ
Frequently asked questions about Emma Jones
Quick answers generated from the profile data available on this page.
What company does Emma Jones work for?
Emma Jones works for VIC IT Consulting.
What is Emma Jones's role at VIC IT Consulting?
Emma Jones is listed as Customer Experience Manager at VIC IT Consulting.
Where is Emma Jones based?
Emma Jones is based in City of Johannesburg, Gauteng, South Africa while working with VIC IT Consulting.
What companies has Emma Jones worked for?
Emma Jones has worked for Vic It Consulting and Opentext- Emerging Markets.
Who are Emma Jones's colleagues at VIC IT Consulting?
Emma Jones's colleagues at VIC IT Consulting include Jolanda Van Niekerk, Needhan Nair, Nash Pillay, Prischal Bahgoo, and Damian Keown.
How can I contact Emma Jones?
You can use AeroLeads to view verified contact signals for Emma Jones at VIC IT Consulting, including work email, phone, and LinkedIn data when available.
What schools did Emma Jones attend?
Emma Jones holds Bcom Honours, Strategic Brand Management from Vega School.
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