Looking back, my teenage fascination with technology was more than a hobby – it was the spark that ignited a lifelong pursuit. It was the moment our family computer migrated to my bedroom that my digital adventure began, unlocking a world of online friendships, global perspectives, and limitless possibilities. I did not know that would be the foundation for a lifelong relationship with technology. From that moment on, I struck a balance between tech exploration – spanning hardware, networking, software, and malware – and nurturing my creative passions: journalism, music, and entrepreneurship. I landed an internship at I.C. Stars where I received training and structure to my existing tech knowledge. Working as a consultant on client engagements, I could design client solutions while working as a business analyst and software developer. From this point on, my tech career has encompassed constant learning, growth, and invaluable experiences. I bring this experience and enthusiasm to every project, interaction, and challenge. I believe in elite service delivery, solving problems holistically, and making technology accessible to everyone.Specialties:Technical WritingGovernanceRisk ManagementIT AuditIncident ManagementService DeliveryCloud SecurityCloud Administration - AzureTechnical Support
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Problem Management - Itsm AnalystHyattChicago, Il, Us -
Senior Technical AnalystCrowe Aug 2016 - PresentChicago, Illinois, Us -
FounderSneaklights May 2018 - PresentSneakLights is a company I started because of my love for sneakers. The story goes when I was 14, I worse a size 14 shoe and had a hard time finding shoes. Thus, my attachment to Nike Basketball shoes was born as they were the only shoes that came in my size. To abbreviate this journey, it lead to me starting SneakLights which is a company where I host events for people who love sneakers in Chicago.
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Technical Team Lead, It Help DeskDevry Education Group Oct 2014 - Jul 2016Chicago, Illinois, Us -
InternI.C. Stars Feb 2007 - Jul 2007I.C. Stars is an intense 4 Month, 1,000 hour internship that teaches Leadership, Business, IT and invaluable life skills to young adults. I.C. Stars works with the latest and most stable technologies and has partnerships with the leaders of IT in the state of Illinois. Business Analyst- United Stationers Client EngagementAs a Business Analyst, I played an integral role in the building of the United Stationer’s Automail application. I wrote and utilized Test Scripts, prepared Use Cases that led to the development of the Data Flow Diagrams and the actual development of the program. Business Analyst & Web Developer, Child’s Play Touring Theater Client EngagementAs a Business Analyst I was responsible for developing and testing the User Scenarios for the Child’s Play Touring Theater website. I evaluated business decisions for my client and I also played a key role in the development of the website design and implementation of their e-commerce features.Chief Technical Officer of Chickdriver.com, Spring Ventures Client EngagementIn my duties as the CTO of Chickdriver.com I was responsible for the design and development of the Website. I employed open source tools such as Drupal, and mySQL. I also utilized Search Engine Optimization to bring visitors to the site and expand the business.
Dion Jones Education Details
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Devry UniversityComputer Information Systems - Information Systems Security -
Devry UniversityInformation Technology And Networking -
Devry UniversityInformation Technology -
Young Magnet High School
Frequently Asked Questions about Dion Jones
What company does Dion Jones work for?
Dion Jones works for Hyatt
What is Dion Jones's role at the current company?
Dion Jones's current role is Problem Management - ITSM Analyst.
What schools did Dion Jones attend?
Dion Jones attended Devry University, Devry University, Devry University, Young Magnet High School.
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