Joseph Jones Email & Phone Number

Salamanca, New York

Fine Dining Room Manager for the Western Door, a Seneca Steakhouse and Patria, Fine Italian Cuisine.

Blackhawk, Colorado

Food Manager for Bourbon Street Buffet/Café, Dunkin Donuts, and Luckys QSR food outlet. Beverage Manager for the service bars at Mardi Gras, Golden Gates and Golden Gulch.

Salamanca, Newyork 14779

Fine Dining Room Manager for the Italian cuisine restaurant Patria.

Sacramento, California Area

Blackhawk, Colorado

Blackhawk, Colorado

Run all phases of the front of house of the Centennial Buffet in Blackhawk, Colorado.

Direct and control the operation of the front of the house of a fine dining steakhouse with gross revenues of $1 million a year. Assume dual role of room and shift manager, eliminating previous shift manager position. Build positive rapport with guests including table touching and resolving customer service related issues. Manage staff of 18 including.

Helped open new restaurant including hiring and training of employees and setting up of facility. Managed staff of 20 on various shifts in the 24-hour restaurant, averaging 700 covers a shift. Built positive rapport with guests, including table touching, and resolved customer service related issues. Occasionally acted as server during high volume periods.

Directed and controlled all aspects of operation of a high volume, fast-paced restaurant including meeting proper standards of food preparation and quality, and cleanliness of facility. Received A/B+ rating from health department inspector. Maintained high quality of fresh baked breads. Built positive relationships with customers, employees, and vendors..