Designing and Implementing Enterprise Mobility Management Solutions for customers in including but not limited to Government, Health Care, Disabilities, Mining and Trade Industries. Duties include but not limited to:- Build process and support documentation for including but not limited to Device Enrollment, MDM Administration, Mobile Application deployments and End User Support- Building Scope of Works (SoW) for the provision of Managed Services specializing in MDM - After hours… Show more Designing and Implementing Enterprise Mobility Management Solutions for customers in including but not limited to Government, Health Care, Disabilities, Mining and Trade Industries. Duties include but not limited to:- Build process and support documentation for including but not limited to Device Enrollment, MDM Administration, Mobile Application deployments and End User Support- Building Scope of Works (SoW) for the provision of Managed Services specializing in MDM - After hours application deployments to iOS and Android devices- Oversee ticket management and provide feedback- Resolve tickets within SLAs- Custom Internal Application Development to compliment MDM functionality- Automation of MDM Build tasks with PowerShell and REST API- Custom MDM Reporting with PowerShell and REST APIAchievements in this role:- Completed MDM Projects for 9 customers- Automation of the device retirement process.- Creation of the MFA Forwarder Android App (Forwards text messages received from a Single number to a DL to assist in managing multiple customer accounts using MFA)- Creation of Reset Assistant Android Application to help automate customer re-enrolment projects- Achieved VMware Certified Professional – Digital Workspace 2019 Certification- AirWatch vs Intune LinkedIn article. See https://www.linkedin.com/pulse/vmware-workspace-one-uem-vs-microsoft-azure-intune-which-jones/ Show less

Build and architect Mobility Solutions for the business using VMWare Workspace One (Previously known as AirWatch) and Wavelink Avalanche. Some examples of these include but are not limited to:- Line of Business devices for Warehouses, Trade Centres and Distribution Centre devices running iOS and Windows Mobile 6.5- Mobile Point of Sale running iOS and Windows CE- COPE Smart Phones (Corporately owned, personally enabled)- Apple DEP- Apple VPP- Active Directory and… Show more Build and architect Mobility Solutions for the business using VMWare Workspace One (Previously known as AirWatch) and Wavelink Avalanche. Some examples of these include but are not limited to:- Line of Business devices for Warehouses, Trade Centres and Distribution Centre devices running iOS and Windows Mobile 6.5- Mobile Point of Sale running iOS and Windows CE- COPE Smart Phones (Corporately owned, personally enabled)- Apple DEP- Apple VPP- Active Directory and Certificate Authority Integration- MortScript (Portable scripting language for Windows Mobile)- Mobile Packaging- Mobile Email Management- Mobile Application Management - Automation with Windows PowerShell, including manipulating Workspace One (Previously known as AirWatch) console via REST API- Basic Application Development with Android StudioProjects and Milestones:Mar-2016Lead and Manage Phase 1 and 2 iOS Point of Sale RolloutNov-2015:Lead and Manage Phase 4 iPod RolloutAug-2015:Mobile Point of Sale designJul-2015CompTIA Mobility+ CertifiedApr-2015Team Member of the MonthJan-2015AirWatch Accredited Mobility AssociateSep-2014COPE implementation in Australia and New ZealandSep-2014Bunnings NZ AirWatch Design, Structure and Phase 1 iPod rollout to storesFeb-2014Implementation of Apple VPPNov-2013Bunnings AU AirWatch design, structure and Phase 1 iPod rollout to stores Nov-2013AirWatch recommended as EMM solution for Bunnings Show less

Providing 2nd level Desktop Support to Bunnings Team Members in Western Australia and South Australia which includes:- Coordinating iPads for Team Members in both states- Supporting registers including self serve check outs- General IT Software and Hardware support- Print Server Administration- Windows 7 Roll outs- Liasing with contractors for installation of power and data cable runs- Self Serve Checkout roll out to Bunnings Warehouse's in both states (Physical… Show more Providing 2nd level Desktop Support to Bunnings Team Members in Western Australia and South Australia which includes:- Coordinating iPads for Team Members in both states- Supporting registers including self serve check outs- General IT Software and Hardware support- Print Server Administration- Windows 7 Roll outs- Liasing with contractors for installation of power and data cable runs- Self Serve Checkout roll out to Bunnings Warehouse's in both states (Physical and software installation)- Store VLAN Roll outs (Which included a lot of liaison with numerous sub departments in IT around the business) Show less

Providing first level support to all Bunnings Warehouses and small format stores all across Australia and New Zealand which includes- Bunnings Mitel and LG Aria phone system support- Bunnings Registers including self serve support- End user support on oracle applications- Password resets (Active Directory, Intranet etc)- Overnight system monitoring- Executing and reviewing overnight backups- Reporting to System and Developer departments on critical system alerts

Casual Team Member

Temporary work rolling out new computers which included- Entering new assets onto Symantec Altiris with Mac addresses to utilize Wake on LAN- Imaging new computers with Microsoft Windows XP- Installing relevant software onto end user computers - Active Directory Password resets upon user request