Malcolm Jones Email & Phone Number

Richmond, Virginia, United States

As Executive Director of Rebuilding Together Richmond, I lead a respected nonprofit within a network of over 120 affiliates, focused on critical home repairs and community revitalization for low-income residents across Greater Richmond. I provide strategic leadership across budgeting, fundraising, program development, and team management to drive impactful results.Key Achievements:Leadership During Crisis: Guided the organization through COVID-19 by securing critical funding, ensuring operational continuity, and innovating to meet evolving community needs.Fundraising Growth: Increased annual contributions by 20%+ by building partnerships with corporate sponsors, foundations, and individual donors, securing over $500,000 in new funding.Targeted Program Development: Led programs for underserved groups—seniors, veterans, and people with disabilities—achieving meaningful improvements in housing accessibility and quality of life.Team and Volunteer Engagement: Manage a team of six and mobilize 400+ volunteers annually, fostering a collaborative, results-driven culture that strengthens community impact.National Representation: Serve in Rebuilding Together’s national Inclusive Leadership and Community Revitalization cohorts, representing Richmond’s needs and sharing best practices across the sector.

Richmond, Virginia Area

Drove Growth: Led development and communication strategies that supported an $800,000 budget, enhancing revenue through targeted grant acquisition, donor stewardship, and strategic outreach.Boosted Efficiency: Implemented data-driven processes, achieving a 20% increase in cost savings while optimizing program effectiveness and fundraising outcomes.Streamlined Operations: Oversaw the migration to Salesforce and FundraiseUp, managing staff training to improve organizational efficiency and data management capabilities.Expanded Brand Recognition: Coordinated annual fund development plans, integrating special events and multi-channel communication efforts to strengthen brand visibility and attract diverse revenue streams.

707 E. Main Street, Richmond, Va 23219

Expanded Event Programming: Assisted in planning and executing the inaugural and subsequent Women Who Mean Business Summit, featuring keynote speakers like Suze Orman and Judy Smith (inspiration behind Scandal), significantly elevating the organization’s profile and engagement.Orchestrated Annual Award Galas: Led the planning and execution of annual award galas, managing all event logistics and partner coordination to celebrate achievements within Richmond’s minority business community.Strengthened Brand & Partnerships: Organized over 30 additional events, from conferences to receptions, enhancing organizational visibility and securing key strategic partnerships.Increased Revenue: Spearheaded targeted fundraising efforts that generated $350,000 in sponsorship and membership sales, broadening support across various industries.Supported Leadership & Board: Provided direct administrative support to the CEO, managed junior staff, and collaborated with the board of directors to foster valuable partnerships and expand reach.Built Brand Recognition: Developed impactful communication materials and a social media strategy to engage stakeholders and solicit contributions effectively.Streamlined Financial Processes: Produced detailed transaction reports and invoices using QuickBooks Enterprise, ensuring efficient financial management.

1100 W. Broad Street | Richmond, Virginia 23220

Cultivated Community: Organized educational and community-building programs for a co-ed residence hall of approximately 400 students, fostering a supportive and inclusive living environment.Resolved Conflicts Effectively: Utilized conflict management, mediation, and counseling skills to address and resolve resident concerns, ensuring a positive residential experience.Enforced Standards: Reinforced university policies and standards of conduct to maintain a safe and respectful community.Liaised with University Departments: Acted as a key liaison between residents and the Department of Residential Life & Housing, communicating student needs and contributing to overall program effectiveness.

Led Campus Engagement: Coordinated public relations for a college ministry on Virginia Commonwealth University’s campus, managing logistics and outreach for faith-based events and programs targeting college students.Developed Strategic Marketing: Assessed the ministry’s marketing needs and implemented strategies that included social media management, content creation, and designing promotional artwork to strengthen brand presence and engagement.Enhanced Community Outreach: Supported outreach efforts aimed at engaging local college students and providing aid to people in need, fostering a welcoming and impactful community.

Provided Exceptional Customer Service: Maintained high-quality customer relations, effectively resolving issues and ensuring a positive banking experience for members.Ensured Accurate Transactions: Handled daily deposits of up to $10,000 with precision, maintaining error-free transaction records and contributing to branch efficiency.Exceeded Sales Quotas: Consistently met cross-selling targets, promoting bank products and services that enhanced customer value and supported branch growth.Pioneered First Student Branch: Contributed to the launch of the first Member One student branch in Roanoke, Virginia, supporting community outreach and financial education initiatives.