Senior Project Manager and IAM specialist for Identity Governance software upgrade/rewrite with improved functionality. Also senior project manager for a portfolio of other Utility IT, OT and Engineering software upgrades and improvement projects for Plant Accounting, HR, Engineering, and IT.

Led multiple areas within centralized IT. Repeatedly assigned to lead areas in crisis or requiring radical and fundamental transformation of culture, technology, and methodology.Identity and Access Management• Tapped to rescue a failing IAM program 2 years into a 3-year plan (2016-2017). Conducted a rapid assessment to:o Re-align the program objectives to re-engage stakeholderso Re-staff - used RFP to replace 11 independent consultants with an integration partner o Re-architect - eliminated $200k/yr licensing costs with no loss in functionalityo Replaced Oracle with Sailpoint Identity IQ on schedule and within 1% of the original $8M budget.• Subsequently proposed and delivered a 3-year roadmap (2017-2020) to transform IAM at Yale from lights-on technical support to a risk-aware university function driving cybersecurity risk reduction university-wide. Created/implemented Sponsored Identity, DUO MFA, Thycotic PAM and Grouper authorization management.DevOps Engineering• Consolidated and realigned 4 existing groups with 40-50 developers, BAs, PMs, Linux and Windows systems administrators, DBAs and testers into a unified DevOps engineering area maintaining operations while addressing critical deficiencies and addressing toxic cultural dynamics. Special Data Initiative• Selected and specially incentivized to lead a strategic initiative to unify technology services in support of administration, research, teaching and clinical data management. Systems and Data Integration• Built consensus on data governance principles and practices• Developed foundational capabilities for SOA Gateway and API portal services which underlie the Yale Developer Portal (https://developers.yale.edu/).

Business Relationship Manager (Consultant) - Partnered with global business teams, IT leaders and Accenture-outsourced technical teams to design, develop and maintain CRM and marketing applications for system-wide Guest Communications. Offered my director’s full-time role after only 4 months when he was promoted. • Led the development of new CRM and marketing applications• Supervised production support for CRM systems. Guided Starwood in improving support processes for all systems.• Led projects and problem diagnosis to increase guest stays, and revenue per guest stay via targeted marketing.

Technology Manager during several years of >40% annual growth in assets under management, profits, and number of employees. Selected for internal project management best practices steering committees and PMO advisory groups. Led teams of 3-10 people in many application development, integration, and hardening initiatives:• Development Manager for proprietary trade-generation and analysis applications for a $60B portfolio. • Guided and trained team members in practical application of SDLC disciplines to radically improve software quality.• Led prioritization and implementation of enhancements enabling faster, more accurate, more cost-effective trade generation, freeing up scarce high-value resources, and adding tens of millions of dollars to annual profitability.• Spearheaded transformation of trade simulation halving run-time and delivering a ten-fold increase in test capacity. Awarded internal recognition as the year’s most impactful tech effort in account trade management.• Improved simulation reliability reducing manual support requirements from 3 FTE to single part-time operator. • Consolidated and ITIL-ized four disparate support teams to deliver better service with improved efficiency.• Reduced training time for support associate on-boarding from 6-9 months to 6-8 weeks.

Senior Technical Advisor and team leader within the Enterprise Application Integration (EAI) group. • Conceived, built and supported a cross-platform Enterprise Message Bus connecting hundreds of internal applications, dozens of vendor partners and millions of customers processing hundreds of millions of messages per month. • Led internal staff, vendor and outsourcer blended teams to streamline operations and enable new revenue streams: o Converted and expanded private-label credit offerings enabling millions of dollars in high margin sales growth. o Built B2B and B2C integration slashing cycle times, cost per transaction, and error rates o Created Enterprise Data Services roadmap for unifying customer, order and employee data management. o Oversaw ERP Integration architecture buildout of more than 1,000 interfaces o Outsourced all ongoing maintenance and integration development to WIPRO in Bangalore, India.

Technical Architect involved in Enterprise Architecture Planning as well as providing architectural expertise to various tactical initiatives to address critical core business issues.• Lead a cross-functional evaluation of a rules-based claims adjudicator to improve claims processing accuracy and efficiency and combat claims fraud.• Participated on various design review, core systems redesign and 3rd party product evaluation teams as part of sweeping systems and controls reforms instituted following C-suite management change

VP in charge a group of 20 including business analysts, programmers and application DBAs who conceived, built and supported global securities reference data applications which provide securities reference information on the full book of equity, fixed income and derivative instruments to support JP Morgan global trading/settlement, investment management and custody businesses. • Managed Production Support and maintenance for end-of-day pricing, corporate actions notifications and other securities reference data including Y2K compliance, EMU conversion and CMM evolution.• Lead local business process re-engineering, project planning, staffing, budgeting, development and internal marketing of enterprise reference data services. Application Architect, Associate responsible for hands-on technical architecture design and installation; logical and physical database design and construction; application design and programming; and inter-platform communications and process control for global equities pricing and corporate actions reference data systems.• Designed and implemented a global securities identifier cross-reference service as the enterprise system of record for time and event-aware identifier linkages (CUSIP, SEDOL, ISIN, RIC, etc.)• Enhanced the sevice to accept data from multiple source vendors and automatically highlight cross-vendor inconsistencies allowing earlier and cleaner access to revised market data.

Manager in charge of Technical Architecture. Conceived, designed and managed the installation of several Client/Server PC/mainframe processing environments to support reinsurance brokerage applications. Direct responsibility for 5-12 architecture developers with 20-40 programmers using our tools to deliver applications to support the Reinsurance Brokerage front and back offices. Responsible for planning, scheduling, and staffing projects as well as for recruiting, hiring and evaluating team members. • Technical lead for the second generation re-engineering of an excel-based reinsurance program management tool to achieve performant, flexible and reliable integration of enterprise updates with client-specific program details via raw excel file manipulation.• Implemented multi-platform 2 and 3-tier communication from disparate client applications to common business servers providing name and address and financial reference data.• Conceived, designed and lead construction of code generators for both client and server applications cutting development time, complexity and errors by an order of magnitude. • Tech lead for the design and installation of the technical architecture supporting then-revolutionary multi-dimensional account inquiry data warehouse leveraged by brokers and analysts to better understand profitability, manage existing exposures and innovate in structuring new exposures.

Senior Consultant on the conceptual design for a comprehensive AM/FM (Automated Mapping / Facilities Management) system for the company's operations. Technologies included: automated mapping/facilities management, image processing, object oriented design and programming, and expert systems. Staff Consultant on the installation, conversion and production support of a major CICS, DB2, COBOL II purchase order system. Installed technical architecture, designed and developed program shells, supervised programming and testing teams, and taught in-house DB2 and testing methodology classes.