Researched and analyzed internal marketing strategies; planned an internal marketing strategy for the Club; implemented the planManaged the Club in the absence of the General Manager Assisted in planning and coordinating the Club’s calendar Excellent verbal and written communication skillsTook minutes during Board of Governor’s meetingsCreated and executed PowerPoint PresentationsPlanned, coordinated and conducted Member Orientations, High School Etiquette Classes along with various monthly meetingsDeveloped and executed a Membership program that set a record Contributed in developing and implementing an annual program which created revenue of over $70,000 during the first year

Provided personal administrative support; raised office to a higher standard of operationPrepared and managed vendor files and accounts payable Handled bi-monthly payroll and reportsPerformed daily deposits and maintained deposit reports and documentsCoordinated and maintained all personnel files and documents Handled incoming mail and other correspondence Developed and maintained filing systems, databases and work procedures Handled all incoming phone calls and visitors

Oversaw and developed strategies for all fundraising and provided input and support for the Annual FundAchieved the Annual fund objective of $100,000 Implemented/administered marketing, publications and public relations activitiesLiaison to current, prospective families and community supporters Coordinated public and private means of soliciting financial support Led volunteer programs and parent organizations Compiled, maintained mailing lists, donor records and acknowledged all gifts

Coordinated and managed marketing-related activities and public relationsOrganized internal and external events Built and developed community relationships Established goodwill and built salesConducted research and made appropriate recommendations in developing and executing cross-promotionsRepresented Chick-fil-A during community events

Networked and identified customers and advertisement sponsorsSecured a PEP Federal Health GrantPlanned, coordinated, and executed protocol support while organizing and executing an appreciation luncheon for customers and supportersStaffed, planned, organized, coordinated and executed trade show booths for conferences

Developed and maintained the cost proposals, and oversaw reproduction and data management as the volume administrator for new businessMaintained Secret clearanceRevitalized the employee sales store, significantly increasing salesQuickly acquired knowledge on creating, implementing records retention for Huntsville Operations and oversaw to completion Maintained the records and logs to permit immediate document retrievalHandled all phases of payroll operations, time-card audits, maintaining savings plan and loansLibrarian, April 1987 - June 1989Established and maintained Rockwell Huntsville’s Technical Information SystemDeveloped and operated the Huntsville Operations Technical LibraryTrained personnel in locating library material and use of library equipmentWord Processor, August 1982 - April 1987Operated computer-based and word processing equipment for updating documents and records management

Consistent in providing customer serviceMaintained the expectations of management made sure goals were achievedQuoted premiums on potential new policiesTracked and created reports for the business and policies writtenInterfaced with management and underwriters of the agency Helped to coordinate advertising within the guidelines set by the AgencyHandled travel arrangements for job related seminars, conferences and workshops