Rupert Jones Email & Phone Number

Crewe, United Kingdom

IT Project & Transition Manager, Matec Global (Ampito Group) April 2018 OnwardsProviding Transition & Project management to the Ampito group business utilising waterfall or agile methods depending on project requirements, managing Low level & high-level designs, SOW’s, work packages, 3rd party management & internal engineering teams, Service Operating Manuals, project plans and stake holder management & communication plans.• Managed Fortigate SDWAN transition solution roll out across 129 UK cinemas providing new data lines into each location, FTTC, ADSL2 or DIA and new Fortigate hardware. Management of 3rd party site engineers to complete new SDWAN solution roll out on each site and business testing. • Royal Devon & Exeter hospital trust, Hewlett Packard Aruba, LAN & WLAN solution across all partnership sites and community hospitals. 73 RF surveys completed across all sites and reports completed. Additional switching capacity reviewed and report provided by RF survey report. • Project managed Cisco call manager upgrade & DR solution and move to Gamma SiP solution in Aplants depot / retail sites. Total 203 sites, 283 number ranges ported successfully, 81 NGN numbers ported and 400 PSTN billing numbers completed.• Project lead for standardisation project with Bacardi to move to global HP Aruba LAN & WLAN. 62 sites completed, manging pre staging of hardware, ship to site and technical installation remote and onsite support. • Managed service for Signant Health providing mobile phones, tablets (circa 15k Lenovo’s, 13k HP, 9K ZTE, 4.3k Samsung’s & 1.8K Huawei units). Ongoing management of supplier both OEM & distributor & 3rd party pre staging and internal quality checks. Stock management and shipping in line with agreed shipping profiles.

Crewe, United Kingdom

Project Manager – Risk & Control, Barclays (MSP) April 2017 – April 2018 Providing Project management within the Risk & Control Team on High Availability IBM MQ project, ITPA & SSH projects• High Availability IBM MQ completed roll out of new solution for SMS & iPortal• Agreed design for Barclaycard payment hub and vendor TSYS new HA MQ solution• Provided support to Infrastructure Service Resilience team for GTIS service catalogue and resilience mapping for Tech ExCo.• Provided support for the DR and production crossover plans with the IS resilience team to meet aggressive timelines for Tech ExCo.• Facilitated and supported completion of Internal Closure Packs, Major & Minor for the IT privileged access for joiner, mover and leaver within agreed timeframes• Both ITPA Major & Minor Closure packs were approved and submitted to Barclays Internal Audit on time• Roll out of GIS SSH team Universal Key Manager tool within Infrastructure Services IaaS & PaaS management areas.• Removal of approx. 500K DAP violations across the management areas using both bulk deletions and direct in UKM tool• User keys all accepted within UKM tool for all management areas approx. 1m acceptances• Acted as the link between GIS SSH team and Infrastructure Services to ensure GTIS Barclays Internal Audit Action points are managed on time and meet the relevant evidence to close audit points• Managed Unix team to On boarded 28K Unix servers to enable UKM tool to complete SSH key scans• Worked with Management areas to update processes to enable consummation of GIS SSH team UKM workflows to enable a sustainable go forward process

Crewe, United Kingdom

Project & Delivery Manager (Voice) Barclays (MSP) January 2016 to March 2017Providing Project & Delivery management within the Change Delivery Team on Unified Communications transformation project. • Management of 1.1M GBP eraf (budget) spend across both resource and 3rd party vendor spend.• Completed compatibility Matrix and interoperability testing across all vendors platforms against planned Cisco Call Manager upgrade version 10.5x. Including Nice passive and active call recording, IPC for trader floor, Enghouse ARC & Proteus, IPC Unigy, Nuance auto attendant & voice biometric and Cisco CUC, SME, UCCX & CER.• Managed 3rd party Vendor Enghouse & Dimension Data to complete upgrade of ARC 6.1.1 & Unify application across EMEA. Including interoperability testing against Cisco Call Manager V8.6 & V10.5, training for local switchboard teams on new ARC software, upgrade and handover to Barclays support teams.• Upgraded all relevant products within the Voice & AV environment to the relevant levels to support Cisco CUCM V10.5• Acted as the link between Cisco project team, Barclays voice team and the Change Delivery team.• Ensured the Cisco SOW was executed in line with agreed budgets and timelines. Including daily and weekly project meetings, monthly Steerco meetings. Managed project team & stakeholder management including, technical resource in all key areas, AMER, APAC & EMEA both Barclays internal resource and consultants (MSP).• Upgraded Cisco Call Managers across AMER, APAC & EMEA. 16 CUCM clusters upgraded including EMEA01 ‘super cluster’. Planned and completed communication plans to support business critical support teams and commend centres to ensure no impact to customers or key business streams. All upgrades were completed within planned and agreed weekends and all successfully implemented.Rolled out Cisco SME across EMEA, APAC & AMER to support SIP allowing the disinvestment of legacy H.323 and MGCP call signalling protocols.

Crewe, United Kingdom

Integration Consultant (Networks Risk & Control) Barclays (MSP)June 2014 to December 2015Responsible for delivering consulted (managed service partner) support currently with Barclays at Radbroke Hall Technology Centre. Providing process, application roll out and link between project team and business stakeholders & business as usual teams within Barclays for Toolsets Network Automation project.• Replacement of Buy, Sell, Hold spreadsheets with Product Obsolescence solution which provides lifecycle management across the complete Network estate.• Implementation of central IPAM registry for Banks complete network estate, circa 90K+ subnets and 500K+ IP’s, and devices. Fully integrated discovery feeds from Netspider and enhanced data from Infoblox grids, Spectrum data, DNS & DHCP and Servicenow utilising Tagging solution. • Worked with BAU and technical leads to design and specify reporting requirements to manage data validation, IPAM estate reports ie Blocks, containers and subnets.• Implemented improved query report tool within EMP (enterprise management portal) solution.• Completed training for network BAU teams for Network database, product obsolescence and IPAM.• Implementation of interim FSR process utilising new Master Application List (MAL) within Firewall Access Request Management solution (FARM). Reduced cycle time from 2 weeks plus to 4 days.• Completed training for interim FSR process for 70+ firewall & solution BAU staff across all 3 regions of the bank.• Process mapped current BAU Firewall change process across CIBWM, ABSA and RBB.• Worked with technical lead to design and implement FARM change management workflow within EMP.• Using Jira to manage fortnightly sprints for both Network Automation development team and Firewall automation developments teams.

Home Based

Responsible for delivering European projects and new business solutions across, both Manufacturing Services and After Market Services (inc Global architect for Celestica After Market Services integrated IT solution) . Reported to the VP IT SCM solutions, part of the global Supply Chain Transformation Team. Key responsibilities:- • Deliver IT strategy to the business and Business plans & strategies to IT• Management of the European IT project portfolio• IT costings and solutions to the European sales team & business development teams.• European & Americas Lead for IT Mergers & Acquisitions• Supported global Celestica After Market Service team• Customer solution lead for global Alcatel Lucent accountAchievements:-• Managed successful acquisitions from an IT prospective for, Allied Panels planned revenues 70m$ and Invec Solutions site and 'Viper' shopfloor solution to drive business strategy of 1bn$ repair revenue.• Re designed & enhanced M&A process and improved tool kit to support due diligence and planning of M&A activities.• Designed IT solution to support business integration activities for Global Services. Enabling a generic foundation for remote deployment with strategic partners. Working with logistic partners Ceva & Flash to support business growth of $50m revenue. • Provided IT costing and RFQ support for multiple business wins ranging from $500k to $5m+ revenue a year.• Celestica Global After Market RMA Solution 'Viper' into key low cost site:-o Oradea, on time and within budget, $168ko Thailand, on time and within budget, $222k• GN Netcom customer Fast phase 1 project completed on time and within budget $253K• Blue printed and deployed IT solution for high volume games console PCBA repair (Microsoft Xbox) in Czech Republic. • Designed UK field services solution for Celestica After Market Solutions. Including business modelling and IT solution.• Implemented Web portal solution to improve collaboration between Celestica and BskyB.

Telford, United Kingdom

Reporting to the European IT Director responsibilities include management of all IT services to UK sites, including owning the relationship with the outsource partner of services below, with focus on availability and quality of service and issue escalation. Role required working with global, regional and locally with IT teams, business colleagues and customers at all levels. Role included major re structuring and site closure for the last 6 months of role. Key responsibilities:-• Management of delivery of applications, desktop services, network infrastructure, corporate applications and procumbent of IT equipment • Management of UK IT Budget $1m• Management of 6 site based UK IT staff • Managed the site closure and re deployment of IT team on time and within agreed closure budget.

Telford, United Kingdom

Working within the Celestica After Market Services business function reporting to Global Process & Application Director. Responsibilities included ownership of European After Market Services corporate applications and processes. Key achievements:-• Design and roll out of a single Pan European solution for IBM European laptop (50k pa) & PCBA repair (100k+ pa). Full end to end integration (Helpdesk, 3PL, customer). Overall IT budget $1.1M• Dell Whole unit delivery business (30k units pa) and IT solution designed and completed within budget $250k.

Stoke-On-Trent, United Kingdom

Consolidation of 'fast' shopfloor control system from 2x server clusters (2 main1 backup per cluster) to 1 cluster. Implemented on time and without any site downtime.Updated to latest Unix 11 at the sametime to reduce costs and support latest support capabilities and functionality.Updated manufacturing floor desktops from green screen to PC / Wise terminals to support latest corporate shopfloor system and enable all shopfloor staff access to CLS intranet and quality systems. Completed at minimal cost due to re using current replaced office desktops.

Stoke-On-Trent, United Kingdom

Implemented increased call centre capability to support new business opportunity with Hewlett Packard. Design and roll out of new ACD solution. Project completed on time with calls increasing from 2K per month to approx 15K calls per month. Grade Of Service improved from 17% to 98% with new help desk being rated as number one within Hewlett Packard.Staff increased from 2 to 26 staff, £500K revenue per annum.Silver award for growing the HP Customer Service Operation Call centre from £150K to £480K revenue per annumManagement of IT integration for Celestica Repair Services site Bradwell Wood & Byley into new Telford Facility. All servers, desktops and data migrated on time. Seamless migration for all applications and customer b2b links.

Stoke-On-Trent, United Kingdom

Successful implementation of roll out of £300K CCS investment to timescales agreedRe engineered process & layout on Ericsson and as a result we were the First Repair Partner to pass Ericsson full ESD / Process audit level V.Achieved between 30% to 40% cost saving on CCS roll out areas

Byley

Management of team of 40 repair technicians & engineers, for repair of Hewlett Packard Deskjet and Laser printers.

Byley

Stoke-On-Trent, United Kingdom

Certificate In Business Management, Business Administration And Management, General

Btec National Diploma In Electrical/Mechanical Engineering

Gcse\O Level Equ 8 Inc Maths And English