Jonetta Brown Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

As a PST specialist at Labcorp, the role involves providing exceptional customer service to all patients while managing the processing of biological specimens in the laboratory. Responsibilities include preparing specimens for analysis by opening and transferring them into secondary containers, verifying patient demographic information against test requisition forms, and entering data into the computer system for tracking. The position also requires meeting production and quality metrics, packing and shipping specimens to appropriate testing facilities and handling any issue that arise with problem specimens, and handling medical and chemical waste in compliance with safety policies. Additionally, the role may involve operating automated instrumentation under supervision.

Jacksonville, Florida, United States

Being an MLA involves collecting and processing blood specimens for testing, along with performing various clerical and processing tasks. Responsibilities include setting up instruments, maintaining, cleaning, and sterilizing equipment and the work area according to safety and infection control procedures. The position also entails receiving, centrifuging, accessioning, processing, and transporting specimens, while verifying all related records. Additional duties include ordering add-on tests, managing pending lists, resolving duplicate orders, and handling clerical tasks such as answering phones, collecting patient demographic data, ordering tests, reviewing Advance Beneficiary Notices of Noncoverage (ABN), data entry, and filing.

Jacksonville, Florida, United States

In this role agents will be performing a range of laboratory functions, including full and contract registration, specimen processing, and clerical tasks to ensure accurate registration, billing, collection, accessioning, and preparation of laboratory specimens. Responsibilities include loading specimens onto an Automated Line, troubleshooting alarms, accepting and prioritizing incoming specimens, and providing excellent customer service when answering phone calls. Additionally, the role involves preparing specimens for reference labs and managing the send-out bench when assigned.

Jakcsonville, Fl

Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing.

United States

Perform research for customer on all outstanding issues and provide required resolution to all customers and inform of status at all times and coordinate with technical analyst to prevent problems from recurring again. Configure and deploying computer systems to the specifications of the organization. Maintain inventory of all sensitive information and equipment, monitoring access to and within the facility. Troubleshooting audio and systems issues such as Five9, Vision and determining if passwords and logins have to be reset Remotely accessing hard drives to troubleshoot in-depth situations

Jacksonville, Florida Area

Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.

High School Diploma, Gen. Ed.

Associate'S Degree, General Studies