Jonetta Latham Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio

Columbus, Ohio, United States

• Client and service expert. Oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients while producing strong results from proactive outreach.
• Achieved financial success through improvement of measurable statistics that positively impacted store performance.
• Provide specific development for the assistant managers and supervisors by assigning accountabilities and training with consistent follow up and feedback
• Set and achieved highest standards of retail execution to help store consistently meet forecasted numbers and exceed customer expectations.
• Trained, developed, and mentored employees to improve individual and team performance.

Columbus, Ohio Metropolitan Area

• Ensured store success in sales, goal attainment, customer service, loss prevention, merchandising, marketing, Human Resources, and operations.
• Established clear roles and responsibilities amongst the management team and empowering each manager to make decisions and take responsibility.
• Analyzed reports and business trends, instilled new ideas and approaches to increase productivity.
• Facilitated meetings and training sessions on an ongoing basis.

Columbus, Ohio Metropolitan Area

• Facilitated all associate on boarding as well as additional company directed training to ensure all associates and managers were equipped with knowledge, tools, and resources to deliver an enhanced customer experience.
• Led and managed all aspects of Human Resources administration, including hiring, performing background checks, maintaining accuracy of associate files, and I-9 audits.
• Managed controllable expenses for the store through effectively scheduling to business trends, leveraging payroll daily, and adjusting supply budget based off actualized sales.