Jon Ettershank Email & Phone Number

Hobart, Tas, Au

Tasmania, Australia

Hobart, Tasmania, Australia

Hobart

In my role as Department Manager Business Systems I am responsible for managing the delivery of Information and Communications Technology services and providing specialist and consultative services to all divisions of TasWater.

Hobart

Chair of the Tasmanian branch of itSMF; the Australian branch of itSMF international, dedicated to the development and promotion of "best practice" in IT Service Management. itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".

Hobart

Managing consultant with the Litmus Group. Specialising in business process optimisation and process improvement predominantly in the utilities, retail and IT sectors. Litmus Group is a management consultancy firm specialising in the creation of tangible value through the realisation of strategy. Litmus are part of the Cordence Worldwide team who partner with clients and their teams to translate their strategic intent into the outcomes they had envisaged.

In my role at Transend my primary focus is to drive efficient and effective provision of IT services to support Transend's strategic and operational needs. I am committed to leading IT to consistently deliver true business value and driving continuous improvement through a pragmatic approach. I believe in leading and developing my team to appropriately balance behavioural, business and technical competencies to consistently deliver positive business outcomes. My responsibilities include infrastructure, applications, service delivery, support and Information management.My passions include: IT Service Management (ITIL), Program Management, Business Process Improvement, Service Delivery models

Operations Manager