Jon Fargo, Flmi, Acs, Ara Email & Phone Number

Ajax, Ontario

Working in close collaboration with external customers, internal sales and operational teams, to provide a seamless and efficient customer experience focused on first contact resolution, forecasting and personalized serviceProvide ongoing coaching and guidance to Supervisors developing a team of high performing subject matter experts, expanding industry knowledge to improve personal brand through education, special projects and cross training.Build a strategic framework and winning philosophy in line with company's vision statement and mandate to be an industry leader in product offering and service provided.

Toronto, Canada Area

Senior Leader for North America Insurance Operations accountable for multiple customer facing business unit with specific expertise in Compensation, Contracting, Licensing and New Business services. Provide key account management support working in close collaboration with Sales Division to promote sales strategies across multiple customer groups, execute objectives aligned with Foresters purpose while adhering to state and provincial regulatory statutes. Empower employees to be their best.

Senior Manager in US Individual Insurance Operations. Provided strategic leadership of Compensation, Contracting and Licensing Administration teams. Accountable for the accurate and timely payment of compensation to independent advisors and brokerage groups while monitoring state regulatory guidelines to ensure sales force maintains proper qualifications to solicit business on behalf of the organization. Execute business strategy in line with corporate business goals and objectives.