Vp Of Managed Services And Operations
Current
Aug 2023 - Present
AeroLeads people directory · profile
Jon Fitrzyk Email & Phone Number
VP of Managed Services @ DiamondIT | IT Operations Expert
at
DiamondIT
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
VP of Managed Services @ DiamondIT | IT Operations Expert
Location
Indianapolis, Indiana, United States
Who is Jon Fitrzyk? Overview
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Quick answer
Jon Fitrzyk is listed as VP of Managed Services @ DiamondIT | IT Operations Expert at DiamondIT, based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Jon Fitrzyk.
Jon Fitrzyk previously worked as VP of Managed Services and Operations at Diamondit and IT Director, Managed Services Division at Braden Business Systems. Jon Fitrzyk holds Computer Systems Networking And Telecommunications from Michigan State University.
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DiamondIT
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Profile bio
About Jon Fitrzyk
With over 7 years of experience in leading and managing IT services and operations, I am currently the VP of Managed Services and Operations at DiamondIT, a company that provides innovative and customized IT solutions for businesses across various industries. In this role, I am responsible for overseeing all aspects of technology operations, developing and implementing IT policies and systems, and aligning them with business objectives. I also supervise and mentor a team of sales, account management, and technical operations professionals, ensuring high-quality service delivery and customer satisfaction.Previously, I was the IT Director of the Managed Services Division at Braden Business Systems, where I successfully developed new plans, created and redesigned service offerings, and restructured the delivery model, resulting in increased revenue, efficiency, and retention. I also acted as a strategic advisor and vCIO for key accounts, translating their business goals into prioritized technology roadmaps and solutions. Before that, I was the Engineering Manager, Senior Consultant, and vCIO at Accelerate, Inc., where I managed a team of consultants and cloud services specialists, developed new cloud offerings bundled with security, and forged partnerships with leaders across multiple divisions. My core competencies include IT strategy and leadership, systems engineering, cloud and on-premises environments, project management, software vendor management, and management skills. I am also a Microsoft Customer Immersion Experience Facilitator and proficient in various Microsoft products and technologies. My mission is to leverage my expertise in IT and business to deliver innovative, reliable, and secure solutions that enable organizations to achieve their goals and grow. I am passionate about learning new technologies, solving complex challenges, and creating value for customers and stakeholders.
Current workplace
Jon Fitrzyk's current company
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9 roles · 28 years
Jon Fitrzyk work experience
A career timeline built from the work history available for this profile.
It Director, Managed Services Division
- As IT Director, Managed Services Division, I am responsible and accountable the managed services division of Braden, reporting directly to ownership. I directly supervised sales, account management, and technical.
- Successfully developed new plans, created and redesigned service offerings, restructure of delivery model, and revamped all packaging and pricing models in 3 years.
- Provided fully managed services, co-managed services, infrastructure managed services, and strategic consulting on cloud solutions and services; security solutions and services.
- Transformed an organization that was under-performing 4 consecutive years previous to tenure. Designed and developed improved service delivery model and solutions, growing business 40% year-over-year (YOY) past 2 years.
Feb 2020 - Jul 2023
Engineering Manager / Senior Consultant / Vcio
- As Senior Consultant, I managed a team of 4 consultants, including the vCIO, and cloud services team. I translated client business goals into a prioritized technology roadmap, maintained the data center, and managed.
- Developed new cloud offerings bundled with security. Created cloud desktops for business clients to be born and live in the cloud with no need for on-premises gear, integrating into Microsoft 365 to leverage entire.
- Acted as strategic advisor and vCIO for all accounts over $4K per month, increasing monthly recurring revenue by $30K. Added additional $360K to annual YOY revenue.
- Managed security offerings, resulting in approximately $20K month-over-month recurring revenue / $600K total annual YOY revenue.
Aug 2016 - Feb 2020
Lead Consultant / Engineer
- As Lead Consultant / Engineer, I provided network management and consulting for a diverse range of clients, serving as point of contact between clients and the team to communicate client needs and provide suggestions.
- Implemented innovative remote monitoring management (RMM) platform.
- Designed cloud solutions to offer clients, enhancing systems management and systems efficiencies by 30%.
- Served as technical project manager for projects valued over $200K, including moving logistics company from on-premises infrastructure to Netfidelis’s data center into cloud.
- Maintained data center housing 26 clients to convert capital expense into monthly operating expenses to fit client business needs and improve flexibility.
Sep 2014 - Aug 2016
Director Of Information Technology
- As Director of IT, I managed a team of 2 systems support staff members and maintained IT infrastructure across 12 locations. In addition, I determined business requirements for IT systems and developed strategies to.
- Implemented new WAN architecture and voice services, reducing costs by 40%+.
- Successfully increased first-response resolution to IT issues by more than 75%.
Oct 2011 - Aug 2014
Senior Infrastructure Consultant / Infrastructure Practice Lead
Apr 2008 - Oct 2011
Systems Engineer
Ser Communications, Llc
Jan 2007 - Apr 2008
Telecommunications Enginner
Wow! Internet Cable Phone
Feb 2006 - Jan 2007
Network Manager
Reh Associates
1998 - 2006
~8 yrs
1 education record
Jon Fitrzyk education
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Michigan State University
FAQ
Frequently asked questions about Jon Fitrzyk
Quick answers generated from the profile data available on this page.
What company does Jon Fitrzyk work for?
Jon Fitrzyk works for DiamondIT.
What is Jon Fitrzyk's role at DiamondIT?
Jon Fitrzyk is listed as VP of Managed Services @ DiamondIT | IT Operations Expert at DiamondIT.
Where is Jon Fitrzyk based?
Jon Fitrzyk is based in Indianapolis, Indiana, United States while working with DiamondIT.
What companies has Jon Fitrzyk worked for?
Jon Fitrzyk has worked for Diamondit, Braden Business Systems, Accelerate, Inc., Netfidelis, and Scotty'S Brewhouse, Inc..
How can I contact Jon Fitrzyk?
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What schools did Jon Fitrzyk attend?
Jon Fitrzyk holds Computer Systems Networking And Telecommunications from Michigan State University.
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