Jon Flanagan Email & Phone Number

• Under minimal supervision and guidance, conduct thorough field investigations of assigned losses, including the taking of recorded statements and photographs. Verbally/electronically (e-mail) update adjusters regarding case activity on an as needed basis.• Utilize online case reporting system to prepare and submit accurate summations of case activity on a daily basis; prepare concise and accurate reports depicting all aspects of the progression of an investigation; submit reports through the online system; and submit time and expense per case.• Obtain background information on claimants and witnesses using a universal database. Access personal information and identify Social Security numbers, aliases, driver's license numbers, addresses, phone numbers, criminal records, and past claims histories.

Newark, Nj

• Detect fraudulent activities by subscribers, providers, groups, employees, and other parties against Horizon and determine the most efficient and effective method of investigation for each individual case.• Organize assigned investigations; secure needed information, either internally or externally; and prepare clear, informative reports of investigations, including the documentation of evidence. Collect, analyze, and interpret data, both internal and external. Gather the requisite documentation to conduct an investigation.• Negotiate settlements once fraud is substantiated, and arrange for the collection of the settlements.Establish and maintain liaisons with law enforcement agencies at local, county, state, and federal levels.

Whippany, Nj

• Investigate violations of the Insurance Fraud Act. Perform investigations of professional licensees, the general public, and insurance companies; gather information from the Secretary of State, Division of Motor Vehicles, and various other state- and private-run agencies in New Jersey, New York, and Pennsylvania.• Compile and write detailed reports relating to investigations. Prepare to give testimony before assigned Deputy Attorneys General, Grand Jury, and the courts. Draft and deliver subpoenas and Consent Orders, and take statements from affected parties.

Newark, Nj

• Investigate violations of the Consumer Fraud Act. Perform covert inspections and investigations of licensed and unlicensed automotive dealerships and body shops. Gather information from the Secretary of State and the nation-wide NLET information system regarding title chains, current and prior ownership of vehicles, driver histories, principles of targeted businesses, and VIN tracking.• Compile and write detailed reports and certifications relating to investigations. Prepare to give testimony before assigned Deputy Attorneys General and the courts. Deliver subpoenas and take statements from affected parties. Assist Deputy Attorney General in drafting consent orders, notices of violation, and subpoenas.• Assigned as the sole liaison between DCA and NJSP regarding numerous odometer rollback cases while stationed at the barracks in Edgewater Park, NJ.

Newark, Nj

• Investigate violations of the Bingo, Raffles, and Amusement Games Licensing Laws. Perform inspections and audits of qualified organizations. Review records and financial statements to ensure regulatory compliance. Investigate the qualifications of organizations seeking registration, the actual conduct of licensed activities, and other matters concerning the administration of the Bingo, Raffles, and Amusement Games Licensing Laws.• Plan and implement strategy for covert surveillance of bingo, raffles, and amusement games at community centers, amusement parks, agricultural fairs, and Jersey Shore boardwalks. Schedule investigations and assignments; analyze results; compile and write detailed, technical reports relating to investigations. Prepare to give complete testimony before the Legalized Games Of Chance Control Commission and the courts.• Process Amusement Game certification requests to establish method of operation and rules of play. Guide the process of creation and adoption of rules and regulations of the Bingo, Raffles, and Amusement Licensing Laws. Organize the conduct of seminars to educate registered organizations and municipal clerks. Schedule work assignments for field investigators. Coordinate the use of vehicles used for field investigations.• Deliver legal notices and subpoenas. Take statements from affected parties. Compile materials for hearings and reviews. Assist Deputy Attorney General in drafting letters of complaint, Consent Orders, notices of violation, notices of filing complaint, provisional orders, affidavits, and subpoenas.