I have a 30-year background in design. Currently, I am an Associate Professor of Practice at The University of Texas at Austin School of Design and Creative Technologies, and the Center for Integrated Design. I also work with Bloomberg Philanthropies providing design coaching and direction for cities in the Bloomberg-Harvard City Innovation Program. Since 2018 I have worked with the cities of Lincoln, NE developing an autonomous vehicle system to decrease congestion; Durham, NC prototyping incentivization strategies to increase public transit ridership; Tulsa, OK to improve staff morale in their Animal Welfare Center; Arlington, TX integrating mental health and wellbeing services between city and county agencies; Oklahoma City, OK increasing community amongst seniors in the COVID pandemic; and New Orleans, LA re-establishing trust with residents by explaining how things work in their city.From 2008-2018, I was a Principal Designer and Executive Director of Design Research at frog, one of the world’s largest design agencies, where I provided project consultation, organizational leadership, and mentorship to a global community of design, strategy, and technology staff.