Jon Fronza Email & Phone Number

Portland, Or, Us

Portland, Oregon

• Responsible for day-to-day leadership, operation, support and improvement of: systems (architect, procure and deploy), applications (identify, install and improve), people (train and support) and processes (establish and document).• Evaluate, design and implement project management/resource planning system• Track and reconcile (cost vs. budget) status of 50+ active projects. Work with individual project managers to ensure projects are delivered on time/on budget• Lead regular project status updates and resource management meetings• Participate in regular senior leadership meetings• Plan and administer all aspects of technical infrastructure (workstations, network hardware, Amazon Web Service servers and infrastructure, physical servers running VMware ESXi, various other devices for specific projects (Chromebooks, Microsoft Surfaces, iPads, SMART Boards, etc.)• Mentor junior systems/devops administrators• Facilities management, including landlord relationship management, space planning, vendor relationship management, furniture procurement

Portland, Oregon Area

• Migrated client and internal systems to Amazon Web Services• Researched and implemented hosted VOIP phone system to support dispersed workforce• Administered VMWare Infrastructure hosting both internal and client systems• Developed and implemented a comprehensive backup and recovery system covering physical and virtual servers and mobile workstations• Improved Puppet configuration change management system• Revised Nagios monitoring and alerting systems to lower the number of false positives• Provided system administration and system development for clients• Managed Exchange server• Developed configuration scripts to automate bringing up new virtual servers• Maintained technical documentation and network diagrams

• Developed and executed company IT strategy• Migrated company servers to Citrix XenServer to reduce downtime from system failure and decrease replacement costs• Adapted and redesigned sales tools for efficient use by mobile sales team• Served as single point of technical contact for all company employees and customers• Administered Wordpress-based company blog• Maintained Amazon Elastic Compute Cloud (EC2) servers and deployed updates to hosted web applications• Provided technical support for customers using company’s products• Deployed and managed company Linux servers• Responsible for deploying and maintaining employee desktop and laptop computers running both Windows and Mac OS X• Managed email and calendar systems

• Developed and tested build scripts to launch server instances using Amazon Web Services (AWS) Elastic Compute Cloud (EC2)• Maintained EC2 servers and deployed updates to hosted web applications• Streamlined backup components/procedures to reduce system complexity using minimal budget• Successfully migrated company email/calendar functions to Google Apps for Business• Administered four Drupal-based web sites• Provided technical support for customers using company’s products• Responsible for systems/process documentation

• Designed and implemented server-side software for online content feature of company's desktop product• Implemented software deployment using MS Active Directory/Group Policies• Deployed and managed company Linux servers• Designed new computer hardware inventory system• Managed Citrix remote access server• Designed and implemented secure wireless LAN, using WPA encryption and RADIUS authentication• Utilized Symantec Ghost to image company systems

• Responsible for deploying and maintaining employee desktop and laptop computers running both Windows and Mac OS X• Maintained backup systems for Windows and Mac OS X computers• Updated software/hardware inventory, and ensured licensing compliance.• Managed and configured Mitel PBX• Researched and purchased new computer equipment and accessories• Managed email and calendar systems• Researched and deployed centrally managed antivirus system

· Network and Windows/Mac user problem solving and support· Hardware and software installations and upgrades

· Network and PC user problem solving· Hardware and software upgrades for hospital PCs