Jonathan Frost

Jonathan Frost Email and Phone Number

Director Technology Policy, Compliance, Communications and Training @ The City University of New York
New York, NY, US
Jonathan Frost's Location
New York City Metropolitan Area, United States
Jonathan Frost's Contact Details

Jonathan Frost work email

Jonathan Frost personal email

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About Jonathan Frost

Focused on developing the strategy, plans and messages to successfully manage the "people side of change" involved with business transformation and technology adoption, including:• Communication strategy and modeling• Stakeholder analysis, impact analysis and audience analysis• Communication plans• Communication counseling• Communication standards development• Change management communications• Employee engagement communication practices • Process improvement• Knowledge management• IT Service Management communications• Accessibility compliance• Technology policy, standards and guidelines

Jonathan Frost's Current Company Details
The City University of New York

The City University Of New York

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Director Technology Policy, Compliance, Communications and Training
New York, NY, US
Jonathan Frost Work Experience Details
  • The City University Of New York
    Director Technology Policy, Compliance, Communications And Training
    The City University Of New York
    New York, Ny, Us
  • The City University Of New York
    Director Technology Policy, Compliance, Communications And Training
    The City University Of New York Oct 2022 - Present
    New York City Metropolitan Area
    Led group responsible for developing IT communications and training plans and deliverables supporting IT service delivery and departmental needs, ensuring application/service accessibility, and managing technology governance framework.
  • City University Of New York
    University It Communications Officer
    City University Of New York Dec 2014 - Sep 2022
    Greater New York City Area
    Developing communication strategy, standards, plans and deliverables in support of IT service delivery to the University and organizational communications.
  • Integral Board Group, Llc
    Board Advisor, Communications
    Integral Board Group, Llc Mar 2014 - Present
    United States
    Communication advisory services as a member of the Integral Board Group's high-impact, fully engaged and for-hire Board of Advisers dedicated to a company's success and growth.
  • Dun And Bradstreet
    Program Manager - Internal Communications
    Dun And Bradstreet Feb 2013 - Feb 2014
    New Jersey
    Provided internal communication strategy, counsel, plans and deliverables to support executives and team members engaged in transforming separate European and North American customer service operations into a single global organization and lifting the above average employee engagement score by an additional 5%.
  • Hired By Matrix, Inc
    Technology Communications Lead (For Dun & Bradstreet)
    Hired By Matrix, Inc May 2012 - Jan 2013
    Revitalized team member and go-to-market communication strategy, plans and deliverables to support the successful completion of a multiyear, $170M technology organization and data supply chain transformation.
  • Ernst & Young
    Assistant Director - Global It Communications
    Ernst & Young Aug 2005 - Jul 2011
    Developed communication strategy, plans and deliverables to support business objectives, programs, technology deployments, rebranding, change management, employee engagement, workforce initiatives and ITIL process improvements during multiyear transformation of country-based IT organizations with 4000 team members into a single global IT with an emphasis on shared services.
  • Nextiraone
    Senior Marketing Analyst
    Nextiraone Oct 2003 - Dec 2004
    Created marketing collateral and promotional plans for managed services, contact center, voice, convergence and data solutions offerings following acquisition of Williams Communications Solutions by NextiraOne, a global enterprise networks services and solutions provider.
  • Williams Communications
    Documentation Coordinator, Cti Lab
    Williams Communications Sep 1998 - Sep 2003
    Developed computer telephony integration documentation, programmer references, help systems, marketing collateral, Internet content, demonstration scripts and training materials for this top Nortel Networks distributor and call center solutions provider in the US.

Jonathan Frost Skills

Change Management Internal Communications Strategic Communications Team Leadership Management Process Improvement Corporate Communications Data Center Project Management Marketing Communications Editing Software Documentation Vendor Management Technical Writing Employee Engagement Training Writing Social Media Mentoring Technical Communication Audience Analysis Communications Planning Coaching It Service Management Business Process Improvement Usability Team Management Change Impact Analysis Stakeholder Analysis Change Management Communications Global Communications Executive Level Communication Organizational Communication Crisis Communications Staff Mentoring Style Guides Brand Management Storytelling Html Css Word Templates Website Development Metrics Town Hall Meetings Shared Services Itil Employee Surveys Business Continuity Sharepoint Wordpress

Jonathan Frost Education Details

Frequently Asked Questions about Jonathan Frost

What company does Jonathan Frost work for?

Jonathan Frost works for The City University Of New York

What is Jonathan Frost's role at the current company?

Jonathan Frost's current role is Director Technology Policy, Compliance, Communications and Training.

What is Jonathan Frost's email address?

Jonathan Frost's email address is jo****@****ail.com

What is Jonathan Frost's direct phone number?

Jonathan Frost's direct phone number is +171827*****

What schools did Jonathan Frost attend?

Jonathan Frost attended Rutgers University.

What are some of Jonathan Frost's interests?

Jonathan Frost has interest in Writing, Children, Technology, Civil Rights And Social Action, Environment, Standards Development, Process Improvement, Science And Technology, World Events.

What skills is Jonathan Frost known for?

Jonathan Frost has skills like Change Management, Internal Communications, Strategic Communications, Team Leadership, Management, Process Improvement, Corporate Communications, Data Center, Project Management, Marketing Communications, Editing, Software Documentation.

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