• Experienced with replacement, configuration and implementation of switch and router• Upgrade OS and patch on Cisco Router, switches and Palo-Alto, Secui firewall• Configured and installed devices for new branches• Managed circuit stability daily basis and troubleshoot for unstable circuits • Administered datacenter firewall and office firewall of HQ and branches• Managed firewall rule and removed unused rules periodically• Review firewall exception rules based on company’s security policy and applied rule

• Worked as a liaison between users and developer for system modification• Ensured customer demand data transmission to company ERP system• Generated service part numbers for newly launched vehicle• Assigned service level of each parts at most cost effective level• Worked as liaison between subsidiary and HQ to spread HQ’s new policies and work procedures• Participated business planning of distribution center (Investment, sales amount, inventory, etc.)

• Experienced with replacement, configuration and implementation of switches.• Support of Data Center Migration Project(NJ&CA locations)• Support of WAN circuit Migration• Implemented Site to Site VPN• Administered and monitored network status through WhatsUpGold.• Managed Toshiba Call Manager System• Troubleshooting desktop, network configuration, operating system, Wi-Fi, software, Internet Explorer, maintaining infected PC, Anti-virus and Malware detect software, Network printer, Teleconference devices(Polycom), email, file storage

• Identified root cause, researched optimal methods to repair, and execute strategy.• Collaborated with professors, administrators and students (both highly technical and extreme novices) in “hands on” training of basic to advanced software/hardware corrective actions and preventative maintenance.• Leveraged use of automatic updates, Group Policies and Windows Updates to install service packs including anti-virus and anti-malware