Joe Lim

Joe Lim Email and Phone Number

Customer Success Manager at Mason @ Mason
Joe Lim's Location
Lynnwood, Washington, United States, United States
Joe Lim's Contact Details

Joe Lim personal email

n/a
About Joe Lim

Customer Success Manager with background in marketing and brand management.

Joe Lim's Current Company Details
Mason

Mason

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Customer Success Manager at Mason
Joe Lim Work Experience Details
  • Mason
    Customer Success Manager
    Mason Jun 2021 - Present
    Seattle, Washington, Us
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  • Intelage
    Customer Success Manager
    Intelage Nov 2018 - Jun 2021
    Bellevue, Washington, Us
    - Managed 10+ high-priority customers from the onboarding process to day-to-day transactions within the ecosystem- Communicated with all levels of the organization from indirect users (C-suite) to direct users(traders, operation managers, and logistic managers)- Monitored customer engagement metrics on a daily basis to better understand the ecosystem usage and to improve UX- Managed 5+ overseas customers from South Korea as a territory manager and spearheaded the localization process- Deep dive into industry news and issues with the internal trade team to better educate the clients on recent events and business opportunities.
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  • Shinmyung Glovix Corp.
    Senior Brand Manager
    Shinmyung Glovix Corp. Oct 2015 - Apr 2018
    - Led a team of brand managers from conception to implementation in full year marketing calendar and roadmap for multiple global consumer goods and brands- Mapped consumer purchase behaviors and analyzed patterns for accurate implementation of channel segmentation- Successfully created and implemented brand strategy and marketing campaigns for multiple level of channels within B2B, B2C, and government procurement service environment- Managed creative aspect of all brand marketing strategy, including copywriting and content creation- Managed marketing budget of 1 million USD for all marketing functions, including NPI, SEO & SEM marketing, social media marketing, trade show, advertising, and POP materials for retailers
  • Shinmyung Glovix Corp.
    Brand Manager
    Shinmyung Glovix Corp. Mar 2013 - Oct 2015
    - Planned and executed 10+ product demonstration with 100% return rate on tender opportunities- Planned and participated in 1 trade show per quarter for brand and product exposure- Established 75% winning rate for government tenders with over 40+ opportunities

Joe Lim Skills

Marketing Marketing Strategy Brand Development Brand Implementation Brand Awareness Segmentation Brand Management Branding Leadership Branding And Identity Brand Marketing Product Management Gtm Product Launch Microsoft Office Microsoft Excel Management Social Media Marketing Social Media Strategy Microsoft Powerpoint Advertising Team Leadership Cross Functional Team Leadership

Joe Lim Education Details

  • University Of Washington
    University Of Washington
    Business And Social Skills

Frequently Asked Questions about Joe Lim

What company does Joe Lim work for?

Joe Lim works for Mason

What is Joe Lim's role at the current company?

Joe Lim's current role is Customer Success Manager at Mason.

What is Joe Lim's email address?

Joe Lim's email address is jo****@****age.com

What schools did Joe Lim attend?

Joe Lim attended University Of Washington.

What skills is Joe Lim known for?

Joe Lim has skills like Marketing, Marketing Strategy, Brand Development, Brand Implementation, Brand Awareness, Segmentation, Brand Management, Branding, Leadership, Branding And Identity, Brand Marketing, Product Management.

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