Jongchan Lee Email & Phone Number

Seoul, Korea

• Successfully launched S9FE/S9FE+ compatibility project on time and within budget, resulting in a €12,000 cost savings by reaching a mutual agreement with production management. • Implemented project risk management and human resource management to optimize efficiency and quality.

Dublin

• Supervised and trained 4 full-time employees in sales, merchandising and inventory control.• Created and administered monthly performance review to a team of 6 employees.

Seoul

• Managed a €600k project for a boy band Debut concept to launch 6 sportwear goods inspiring their fans to live a healthy lifestyle• Led 5 suppliers, managed samples and trading conditions to decrease the planned costs by 30% • Analyzed 10+ existing products to generate knowledge of materials on sportwear and examined the safety of products

Seoul

• Promoted within 8 months due to strong performance, leadership skills and customer centric approach• Navigated product launch with multiple parties (Largest retail shop LOTTE and hugest shopping live platform NAVER), executed quality check, negotiated time scheduling and costs to surpass expectations of € 75,000 worth in sales 3 weeks after launch• Managed and tracked performance of 4 team members to launch 30 new products in 1 year, supervised the planning and development to ensure… Show more • Promoted within 8 months due to strong performance, leadership skills and customer centric approach• Navigated product launch with multiple parties (Largest retail shop LOTTE and hugest shopping live platform NAVER), executed quality check, negotiated time scheduling and costs to surpass expectations of € 75,000 worth in sales 3 weeks after launch• Managed and tracked performance of 4 team members to launch 30 new products in 1 year, supervised the planning and development to ensure punctual delivery of high-quality products to key stakeholders Show less

Seoul

• Defined team responsibilities in close collaboration with key stakeholders, including product launch scope and objectives • Communicated, negotiated and partnered with 5 Chinese suppliers in product development to meet key stakeholders expectations in an average 3.4% reduction in expenses • Tracked and analyzed customer feedback on our website via CRM tool to improve customer experience

Goyang

• Developed how to respond and react to customers on inquiry system manual increasing the employee response time by 95% and customer satisfaction• Created 4 social media content topics per week for B2C, navigated 4 influencers posts from Korea to promote the premium furniture and lifestyle platform, helped to increase the brands engagement rate by 8,6% for the 1st quarter• Improved social media performance by analyzing hashtags, influencers, followers, posts and best time to upload… Show more • Developed how to respond and react to customers on inquiry system manual increasing the employee response time by 95% and customer satisfaction• Created 4 social media content topics per week for B2C, navigated 4 influencers posts from Korea to promote the premium furniture and lifestyle platform, helped to increase the brands engagement rate by 8,6% for the 1st quarter• Improved social media performance by analyzing hashtags, influencers, followers, posts and best time to upload posts resulting in 1k+ new followers in 1 month Show less

Hwacheon

• Implemented a new physical training program resulted in our platoon’s goal 1st platoon in our battalion of 400 people• Represented American Army base camp, lectured 100+ battalion members about improvised explosive devices• Managed 30+ platoon members with military leadership, planned combat training, marksmanship in safety and moral educations every month

Bachelor Of Business Administration - Bba, Business, 3.44

Exchange Student, Business