Jon G. Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

ezCater is the only nationwide marketplace for business catering. ezCater’s online ordering, on-time ratings and reviews, and 5-star customer service connect businesspeople to reliable catering for any meeting, anywhere in the United States.

Boston, Ma, Us

• Pioneered the Development Manager role on the Data & Infrastructure team for TraceView, a premier APM (application performance monitoring) solution• Provided technical guidance for both core engineering & DevOps• Planned and led first-ever expansion of operations into AWS Frankfurt region• Coached and mentored a distributed Providence/Boston team of eight developers; performed formal reviews and constructed career development plans• Recruited & hired top talent to fill skill gaps on the team• Guided Scrum process end to end: backlog grooming, planning sessions, demos, & retrospectives• Maintained high standards of communication with the team, with other development teams in Boston & Vancouver, and with teams outside of engineering• Coordinated technical preparations for September 2016 sale of TraceView to SolarWinds

Mission Viejo, California, Us

• Broad-based and steadily expanding role supporting Mber, a cloud-based Scala/Java PaaS (Platform-as-a-Service) for the video game and entertainment industries • Accountable for multiple Director-level responsibilities encompassing project management, network operations, system administration, release management, client billing, among others• Developed iOS/Mac universal framework SDK in Objective-C for use with Mber's REST interface• Developed Obj-C/Swift/C++ applications to enhance invoicing process & monitor client systems • Reduced client invoice generation time for AWS services from 6-8 hours to 30-45 minutes• Coached and motivated direct reports, providing frequent formal and informal feedback; retained and inspired staff during challenging periods• Guided weekly scrum planning sessions with direct reports• Initiated AWS environment release management policies, procedures, and best practices• Assumed duties of Network Operations Director & Live Game Operations Director upon vacancy of those roles• Operational responsibility for Mber systems, e.g.: Cassandra, Kafka, ZooKeeper, LogStash, ElasticSearch, Kibana, Jenkins, Chef, and AWS services (EC2, ELB, S3, RDS, etc.)• Proven leader of distributed bi-coastal teams; Boston staff worked offsite 40%

Mission Viejo, California, Us

Providence, Ri, Us

• Ensured successful product delivery of proprietary next-generation identity management, social engagement, and eCommerce platform, requiring deep technical understanding• Coordinated deployment of amalur.com website and accompanying platform integration• Provided daily team and departmental leadership through scrum process by proactively meeting with team members to monitor and prevent potential problems or concerns• Facilitated communication and collaboration between engineering teams working on diverse systems, game features, and the service platform• Determined project milestones in concert with key stakeholders• Monitored progress against schedule and reported variances to the appropriate parties• Identified gaps in existing departmental and inter-departmental processes; recommended and implemented viable process improvements

Providence, Ri, Us

• Facilitated communication and collaboration between engineering teams working on diverse systems, game features, and the service platform• Worked with cross-departmental functional teams to help scope, plan and schedule work using Scrum processes• Coordinated development and day to day tasking of teams, attempting to predict and avoid challenges, being prepared to troubleshoot and provide solutions as needed• Created and maintained weekly release management pipeline to production

New York, New York, Us

At Goldman, a Vice President is an acknowledged leader whose performance is consistently superior regardless of the conditions surrounding a specific job or project. VPs are expected to be role models and culture carriers with demonstrated strong interpersonal skills. The public title of VP is awarded only on merit supported by consistent performance over time.

New York, New York, Us

• Drove software application development initiatives in matrixed global team of 30+ developers• Partnered closely with business-side team to shape project vision, goals, and strategy• Provided guidance as team’s global functional architect• Fostered team and individual development through formal and informal feedback• Broad-based ownership of three major applications and corresponding infrastructure• Provided hands-on assistance for application support upon issue escalation• Worked remotely 40-65% (2008 - 2011)

New York, New York, Us

• Pioneered new support manager position; earned promotion to new role six months in advance of standard yearly review cycle• Improved team productivity 33% during critical periods • Managed global support for a dozen applications and over 200 users

New York, New York, Us

• Development of industry-leading applications in Java, C, Sybase SQL, and Visual Basic for firm’s balance sheet monitoring and reporting processes• Comprehensive rewrite and enhancement of legacy systems

New York, New York, Us

Plymouth Meeting, Pennsylvania, Us

Developed mapping module in C++ for Dept. of Defense Intelligent Battlefield initiative.