Lead and participate in the development and evolution of reporting dashboards that empower Account teams with usable dataParticipate in long-term business planning for assigned verticals, including budgeting and forecasting.Define reporting needs in collaboration with the wider Operations Excellence team, Finance, and product-specific teams to refine management reporting to effectively manage profitability, budget, and operational performance.Partner with vertical leads to support… Show more Lead and participate in the development and evolution of reporting dashboards that empower Account teams with usable dataParticipate in long-term business planning for assigned verticals, including budgeting and forecasting.Define reporting needs in collaboration with the wider Operations Excellence team, Finance, and product-specific teams to refine management reporting to effectively manage profitability, budget, and operational performance.Partner with vertical leads to support tracking and achievement of financial targets (e.g., revenue and P&L) and other KPIs.Direct strategies to increase profits and improve efficiency by identifying needed support for incremental revenue opportunities.Drive collaboration and best practice sharing across all product-specific verticals.Coordinate and bridge central and field teams to ensure alignment with objectives and priorities.Coordinate with the training team to enhance and deliver product-specific training necessary to fulfill business objectives.Support Account Management with issue resolution and coordinate with Account teams, clients, and cross-functional teams as required.Understand and ensure compliance with contract terms across the verticals by partnering with the Business Analyst team.Review operational practices to determine and recommend the optimal state.Drive consistency in operations and accountability across all verticals by working collaboratively with operations colleagues.Collaborate with the Business Process Improvement team to drive operational improvement iniatives.Serve as the owner of operations compliance for client delivery teams. Show less

Lead and participate in the development and evolution of reporting dashboards that empower Account teams with usable dataParticipate in long-term business planning for assigned verticals, including budgeting and forecasting.Define reporting needs in collaboration with the wider Operations Excellence team, Finance, and product-specific teams to refine management reporting to effectively manage profitability, budget, and operational performance.Partner with vertical leads to support… Show more Lead and participate in the development and evolution of reporting dashboards that empower Account teams with usable dataParticipate in long-term business planning for assigned verticals, including budgeting and forecasting.Define reporting needs in collaboration with the wider Operations Excellence team, Finance, and product-specific teams to refine management reporting to effectively manage profitability, budget, and operational performance.Partner with vertical leads to support tracking and achievement of financial targets (e.g., revenue and P&L) and other KPIs.Direct strategies to increase profits and improve efficiency by identifying needed support for incremental revenue opportunities.Drive collaboration and best practice sharing across all product-specific verticals.Coordinate and bridge central and field teams to ensure alignment with objectives and priorities.Coordinate with the training team to enhance and deliver product-specific training necessary to fulfill business objectives.Support Account Management with issue resolution and coordinate with Account teams, clients, and cross-functional teams as required.Understand and ensure compliance with contract terms across the verticals by partnering with the Business Analyst team.Review operational practices to determine and recommend the optimal state.Drive consistency in operations and accountability across all verticals by working collaboratively with operations colleagues.Collaborate with the Business Process Improvement team to drive operational improvement iniatives.Serve as the owner of operations compliance for client delivery teams. Show less

Manage an on-site team of four who handle $11 million in print and fixture production from inception through delivery and invoicing.Review and compile monthly, quarterly and annual spend data and present to the client in a concise manner.Analyze job revenue, cost, and profitability, as well as quarterly and yearly analysis. Prepare Business Reviews to present to the client and InnerWorkings’ management. Continuously strive to improve production processes in an effort to reduce lead… Show more Manage an on-site team of four who handle $11 million in print and fixture production from inception through delivery and invoicing.Review and compile monthly, quarterly and annual spend data and present to the client in a concise manner.Analyze job revenue, cost, and profitability, as well as quarterly and yearly analysis. Prepare Business Reviews to present to the client and InnerWorkings’ management. Continuously strive to improve production processes in an effort to reduce lead times and increase efficiencies. Train, mentor and work closely with Senior Production Manager, Production Managers, and Production Coordinators and Account Managers working with other clients.Provide strategic guidance to the production team to optimize bidding and production processes. Responsible for staffing decisions, ensuring the account is properly resourced and season peaks are anticipated and staffed appropriately.Drive performance accountability and assume responsibility for overall management of the account; ensure the client team is providing superior customer service.Build successful partnerships with the client business leads and key decision makers; provide on-going strategic insights and revised solutions/recommendations based on the changing market dynamics and industry trends. Show less

Received the CEO Circle Award given out to one Global employee each month in recognition of exceeding customer expectationsAssist the client in developing and designing new fixture solutions to suit changing merchandising needs.Collaborate as requested with the creative and visual merchandising teams to come up new ways to increase brand awareness Analyze weekly inventory reports and work directly with the client to keep inventory levels at a responsible level.Attend press… Show more Received the CEO Circle Award given out to one Global employee each month in recognition of exceeding customer expectationsAssist the client in developing and designing new fixture solutions to suit changing merchandising needs.Collaborate as requested with the creative and visual merchandising teams to come up new ways to increase brand awareness Analyze weekly inventory reports and work directly with the client to keep inventory levels at a responsible level.Attend press checks to ensure client’s needs and color requirements are met during production.Oversee and facilitate procurement, production, shipping, and billing for the client’s jobs and projects; be a vital link between the client, production, and suppliers to ensure all terms of the contract and engagement are delivered flawlessly. Participate in development of new Production Tool by analyzing training documents, surveying peers, and compiling feedback. Show less

Work with the Creative Department, Merchant Team, and Merchandising Department to track and ensure that the delivery of all graphics and fixtures coincide with the implementation of planograms in store.Organize and conduct meetings with the President, CMO, VPs, Creative Director, and Merchant Team to discuss graphics and fixtures.Partner with the print procurement team to determine specifications and substrate for all proposed graphics.Source innovative fixture solutions for… Show more Work with the Creative Department, Merchant Team, and Merchandising Department to track and ensure that the delivery of all graphics and fixtures coincide with the implementation of planograms in store.Organize and conduct meetings with the President, CMO, VPs, Creative Director, and Merchant Team to discuss graphics and fixtures.Partner with the print procurement team to determine specifications and substrate for all proposed graphics.Source innovative fixture solutions for displaying graphics and merchandise.Prepare weekly communication to the field necessary for the timely and correct execution of graphics and fixture initiatives.Using Adobe Illustrator and Adobe InDesign, create installation directives for all graphics and fixtures.Update and manage the Visual Graphics Manual that chronicles every sign that exists in store and communicates that information to the field. Show less