Jonathan Groom Email & Phone Number

Plymouth, Minnesota, United States

Medina, Minnesota, United States

Created accurate solid models of consumer products based on direction from design teamProduced high level technical drawings that were ready for manufacturingEnsured design and manufacturing quality standards were consistent and aligned to the brand positionAssembled and communicated new product RFQ packets to selected manufacturersAccurately reverse.

Houston, Texas, United States

Conducted regular human-centered interviews of the retail team to create user personas.Developed the modernaffinitybridal.com website, generating over 35k page views in 2021.Implemented a new media strategy, doubling views and appointments year-over-year.Created human-centered user journey guidelines, guiding stylist conduct of appointments.

Cupertino, California, United States

Expanding the internal and external documentation website the Apple Retail Standards team manages to provide architectural and other documentation for the design and building of Apple Retail Stores. Focused development of the user experience of the site and communication strategy surrounding it.

Customer-focus driven sales by enriching lives and providing solutions to the customer.Improved teamwork through open dialog with co-workers for the betterment of both parties.Developed skills in empathy while cross training in a customer support role.

Dealt with an ambiguous transition to the large influx of online sales customers via voice calls. Problem solved all aspects of customer order issues using resource and customer management.

Minnesota

Defused disagreements by calming down situations involving parents and coaches.Dispensed quick and tough decisions in a high pressure environment.Communicated effectively on two or three man team during limited opportunities to talk.

Lake Minnetonka

Encouraged kids of all ages to develop wakeboarding or waterskiing skills including getting up for the first time using positive direction techniquesDeveloped marketing concepts through sound and water engineering

Professionals Providing Experience for Life was a mentorship program I partook in during High School. I followed around an Industrial Designer at 3M trying various jobs around the office. I learned some CAD and used my learned skills to develop a pencil box. My final project summery website is at https://sites.google.com/site/jonathanwgroom/.

Referee of youth hockey games where I dealt in a high pressure environment with quick decision making. I learned to work with upset adults.

Bachelor Of Science - Bs, Digital And Physical Design Strategy

Through the University's Inter College Program, I have merged product design and engineering studies in my two areas of concentration.

Liberal Arts, Aa

Natural Sciences, Final Year

Activities and Societies: Soccer, Dance, Floor ball, Wind surfingI did a year long exchange through North Star Rotary Youth Exchange to.

High School Diploma

Activities and Societies: Varsity hockey and soccer captain, National Honors Society, AP Scholar with Honor