Vp, Chief Technologist
Entergy Outsource
As an executive on a full Information Technology Outsource (ITO), I led the delivery of technology across all aspects of the utility. This was a high visibility, customer-facing role that engaged business leaders across the utility, the CIO, and the Office of the CIO. Responsible for technology and service delivery strategy, and oversaw the technical content of almost 500 staff. Developed and then executed a project portfolio of over 300 projects annually, and supported the client in the oversight of $60-90 million of capital spending annually. Additionally, as a VP for Leidos/SAIC, I participated in executive oversight of the outsourcing engagement. This internal facing role encompassed issues of contract compliance, human resources, program management, and overall business strategy. Acted as the primary point of contact for technical collaboration between the outsource and the broader utility technology practices at the company.I consulted with my clients and peers on the proper use of technology in the operation of the utility. Strategic direction and project planning for the implementation of information and operational technology was provided. This encompassed a large range of solutions: advanced metering, wide area telecommunications, data center design/build with disaster resiliency, employee outreach/collaboration, mobility, customer engagement through internet technologies, cyber security, and general IT management.The emphasis wass on the full lifecycle of technology, from inception to development to operations to retirement. Getting the total cost of ownership of technology is challenging, and delivering technical solutions with the right mix of business applicability and cost effectiveness is an on-going, ever-changing challenge. Drawing on my backgrounds in engineering, program management, enterprise architecture, IT service delivery, and business/finance allows me to craft solutions to some of the most challenging problems in industry.