Jongsik Kim Email & Phone Number

Toronto, Ontario, Canada

• Designed, developed, and maintained automated end-to-end tests using Playwright.• Integrated automated tests into the CI pipeline using Github Actions.• Created a scalable and robust test automation framework to improve test efficiency and reduce maintenance efforts.• Developed and executed SQL queries to perform database testing, validate data integrity, and maintain database for the CI pipeline.• Investigated the root cause and deployed code changes to fix UI bugs.

Toronto, Ontario, Canada

• Trained and managed QA members by providing guidelines, best practices, 1-on-1s and performance reviews.• Collaborated with QA management to create onboarding templates, reducing the onboarding time by 50%. • Standardized test report templates across Canada and US locations.• Composed project documentation on asset maintenance and management software.• Worked with cross functional teams to design and implement client driven feature requests.• Conducted phone interviews and… Show more • Trained and managed QA members by providing guidelines, best practices, 1-on-1s and performance reviews.• Collaborated with QA management to create onboarding templates, reducing the onboarding time by 50%. • Standardized test report templates across Canada and US locations.• Composed project documentation on asset maintenance and management software.• Worked with cross functional teams to design and implement client driven feature requests.• Conducted phone interviews and technical interviews to recruit new QA members.• Introduced Jira workflow and company standards for recent acquisition to increase project visibility. Show less

Toronto, Ontario, Canada

• Developed over 1.5k test cases on Testrail for various web and mobile product lines in 9 months.• Produced and executed test plans for releases, regressions, integrations, and smoke tests.• Performed tests for both web platforms and mobile (iOS/Android) platforms.• Identified and logged over 500 bugs and feature requests in 1 year.

Montreal, Canada Area

• Created comprehensive test documentation.• Executed test plans for user acceptance, regression, functional, and system testing to validate requirements.• Provided UI/UX feedback to developers to improve user workflow.• Worked closely with product management, engineering, and customer success throughout product development lifecycle.• Analyzed test results and compiled test reports.• Managed and authored technical documentation for the help desk knowledge base.… Show more • Created comprehensive test documentation.• Executed test plans for user acceptance, regression, functional, and system testing to validate requirements.• Provided UI/UX feedback to developers to improve user workflow.• Worked closely with product management, engineering, and customer success throughout product development lifecycle.• Analyzed test results and compiled test reports.• Managed and authored technical documentation for the help desk knowledge base. • Generated PID Tuning simulation data resulting in technical publication.• Conducted webinar for over 100 participants on process control specializing in large dead times.• Provided tier 2 technical support for the customer support team. Show less

Geumcheon-Gu, Seoul, Korea

• Improved the design of micropumps to increase water pressure and decrease cost of manufacturing by 20%.• Identified and suggested corrective action plans for actual and potential causes of failure through root cause failure analysis.• Designed testing equipment using SolidWorks and AutoCAD to perform stress tests.

Geumcheon-Gu, Seoul, Korea

• Created 2D drawings and 3D models of motor components with AutoCAD and SolidWorks.• Incorporated data into assembly drawings detailed with list of names, part drawings, and materials. • Collaborated with engineers to verify and finalize all drawings for issuance.