Global Operations Consultant
San Francisco, California, United States
Main works that I've done- Localiztion- CS (customer service; used Zendesk)- QA testing- Local MarketingAs a Global Operation Consultant (GOC), I have been doing the localization of Premise app from the scratch. Also to promote this app, I had to establish a brand keyword for this app which in Korea I set it to "도시 탐험가" which mean city explorer. I get the context of what this service is all about and localize according to the brand that has been set. Which makes it more easy to have marketing campaigns and also have a solid image for the service that I am in.