Jon Hessler Email & Phone Number

Madrid, ES

Mclean, VA, US

Mclean, Virginia, US

Asheville, NC, US

Mclean, Virginia, US

o Developed and deployed effective sales and marketing strategies to gain competitive advantage in a small but growing marketo Overachieved market share of negotiated accounts within 4 months of opening the hotel through the development of B2B relationships o Cultivated a sales culture within the hotel which generated several new local negotiated.

o Maximizes revenue by managing unconstrained demand through market segments, length of stay, group tours and locally negotiated accountso Negotiates corporate accounts on a company-level to build shoulder nightso Developed heat signature spreadsheets that allowed the tracking of daily revenue that prevented a loss of revenue

Arlington, Virginia, US

o Maintained records of accidents through an organized spreadsheet that tracked trends over the period of a year; provided detailed analysis to the Commander that allowed him to place special emphasis on a particular group or area that would decrease on and off duty mishapso Reinforced safe practices by implementing a lucrative safety incentive program to.

Arlington, Virginia, US

o Utilized the Six Sigma process to develop and improve 10 long-established policies that resulted in a more effective and efficient organization o Designed and developed Excel spreadsheets and flow charts which were implemented to track completion and turn-in status of awards and evaluations for over 900 employeeso Facilitated the movement of over 300.

Arlington, Virginia, US

o Raised $18,632 in charity contributions when elected as the project manager to market awareness and raise donations for the combined federal campaigno Managed the staff roster of over 900 employees and made recommendations to senior advisors on how to allocate workers to different sectionso Developed and employed an elaborate plan of a post-deployment.

Arlington, Virginia, US

o Oversaw the health, welfare, and morale of 27 soldiers in a combat stressed environment while being accounted for all property and equipment valued at over $6 milliono Supervised the daily logistical resupply of a command outpost that contained over 50 personnel; bolstered the morale of Afghan partners which in return motivated them to conduct.

Richfield, Minnesota, US

o Exceeded sales goals that resulted in processing over $1,000 a month in geek squad services and miscellaneous protections planso Resolved more than 7,600 customer grievances by returning and exchanging purchased goods that allowed management to focus on more deliberate functions o Coordinated with local Best Buy stores for alternate options in the event.

Asheville, NC, US

o Communicated telephonically to guests requesting data about the Biltmore and handled over 60 incoming calls a day to the Information and Reservation Centero Obtained extensive knowledge of all activities in Biltmore and Vanderbilt history quickly in order to portray and sell the services to guests.o Provided customers with thorough and complete.

Mclean, Virginia, US

o Improved mediocre guest satisfaction scores to outstanding of which is calculated by the Satisfaction Analytical Logistics Tool (SALT).o Accommodated guests by promoting Asheville as a tourist destination by recommending activities, restaurants, and vacation destinationso Generated 10-15 reservations a day by selling the services of the hotel and.

Bachelor Of Science (B.S.), Business Administration And Management

Digital Media And Graphic Design