SCCMPowerBIPowershellPatching

• Developed Patch Compliance Dashboard in SSRS and PowerBI Dashboard combining data from SCCM, SEP and internal CMDB.• Maintained Server Patch Deployment lifecycles each month with separate Dev, Test and Production environments. • Working with Application owners to patching issues on monthly cadence.• Deployed PatchMyPC for 3rd Party Patching.• Developed several PowerShell tools to automate operational tasks.• Setup configuration baselines for hardening Windows Operating Systems according to CIS.• Created OSD Task Sequences for deploying new Windows Server 2019/2022 builds and for In Place Upgrades from 2008/2012/2016 to 2016/2019/2022.

• Created several custom PowerShell modules/functions including Backup, Application Deployments, OS Deployments, McAfee ePo API, SolarWinds API, etc…• Using the debugging skills I acquired from Microsoft I assisted in solving several problems ranging from Exchange Queue crashes to why certain Windows Updates will not install.• Developed solution for doing in place upgrade to Windows 10 using SCCM.• Helped implement SCCM Server and Workstation Patching Life Cycle and created custom reports using SSRS and PowerBI.• Created several Azure ARM templates to deploy our Web Application tiers to Azure, which consisted of VMs, NICS, Pips, Load Balancers, Resource Pools, VPNs, and customized the operating system using PowerShell and PowerShell DSC.• Assisted with initial Cloud Migration POCs, which includes AWS Bakery using CodeBuild, CodeCommit and Code Pipeline. Then tested full code deployments using Terraform, ReanDeploy and Azure DevOps.• Created Windows image bakery with Packer in Azure, AWS and VMWare for several OSs and Types. (Web, data, etc.)• With Azure DevOps I created several Infrastructure as code projects using Terraform to provision Amazon EC2 instances, VPCs, Subnets, Security Groups, Roles, etc… • Used Azure DevOps to create our some of our Web Applications in VMWare using Terraform and PowerShell DSC.

• Supported Microsoft Professional and Premier customers by phone and email.• Advanced log analysis and application debugging with combinations of Procmon, Netmon, Perfmon, WinDbg, and other log gathering tools. TextFilter is used to create custom filters.• Custom Azure Templates for quick deployments and advanced PowerShell scripting.• When supported Microsoft Customers I provided Educational and critical support.• Replicated client setups using combinations of Azure and Hyper-V for testing purposes.• Spent a lot of time setting up and testing varies Azure Products.

• Deployed new System Center Configuration Manager 2012 R2 setup.• Created custom app/software packages to silently deploy to servers/workstations.• Integrated with Windows Intune and Apple DEP for MDM• Tested SCCM integration with AirWatch• Created multiple Gold images for varies hardware types.• Created custom Reports using Report Builder. And created custom WQL and SQL queries.• Created Zero Touch Task Sequences for end user devices including USMT and Application Deployment.• Tested Service Now and capabilities. Not approved but was tested and demoed. • Inventoried all Software and made sure compliant with Microsoft Enterprise Agreement• Deployed System Center Operations Manager• Integrated with SCCM.• Created Inventory of all hardware devices using Network Discovery (SNMP) which included UPSs, Switches, Access Points, Printers, etc…• Install varies management packs to support HP Networking. Tested Veeam Management pack for VMware and and Advanced Hyper-V logging, Alerting and Monitoring.• Created Varies Alerts and Monitors for several Servers, Services, Applications, etc…• Tested Solarwinds Management Pack• Deployed System Center Service Manager with SharePoint and later HTML5 Portal• Integrated with SCO, SCCM, and SCOM.• Installed varies Management Packs and customized using Authoring Tool.• Started creating Service Portal with integration with current Ticketing System (TechExcel)• Tested Cireson and varies tools. Nice tool. Not approved but tested and demoed.• Took over as SharePoint Administrator later became SharePoint developer• Preformed Database attached upgrade from 2010 to 2013 but left in 2010 mode during development.• Started Development my modifying Bindtuning Theme. Later turned into full on SharePoint development project.

• Provided phone, on-site, and remote support for about 100 users. (Use Labtech, LogMeIn, and Windows Intune)• Manage a broad range of installation, upgrade, roll-out, and troubleshooting projects for Windows-based networks.• Troubleshoot issues related to PCs, printers, software, hardware, and network environments.• Sold and maintained Office 365 deployments.• Sold service agreements for x amount per end using with y features.

• Carried out troubleshooting of issues related to PCs, printers, software, hardware, and network environments.• Provided telephone and onsite technical support for more than 500 users. And remote support with Windows Intune, LogMeIn, and Labtech.• Setup System Center 2012 R2 and could reload Windows Operating Systems in 5 min with applications and drivers. Later replaced with just Windows Deployment Services because SCCM was overkill.• Served as Technical Lead and managed a broad range of installation, upgrade, roll-out, and troubleshooting projects for Windows-based networks.

Assistant Administrator for over 1,500 Windows XP workstations.Answered Tech Requests Remotely with RMM software.Repaired PCs and Software Issues.

Setup 30 Smartboards for Lexington City Schools.Setup and Maintained Server 2008 for an Office of 25 Workstations.Spent a lot of down time teaching myself Windows Server and its Roles