Joni Hartman Email and Phone Number

• I prepare all company financial records; invoices, purchase orders, payroll well as schedule employees efficiently to ensure labor resources utilized effectively.• Coaching and motivating staff to create an atmosphere of growth and loyalty is a favorite task.• Through excellent project management to ensure customer satisfaction; I helped increase sales by over $750,000.• I search out and execute means to gain new business through online platforms, and implement any necessary software and train users to ensure efficiency.• Assist on construction jobs to gain knowledge of the many systems of a home and what is needed to repair or replace them.

• I managed 140 customer claims per week to be turned over within 48 hours within; NY, PA, OH, and IL market.• I was the most requested by prestigious clients for; accuracy, professionalism, and service.• I increased through exceptional service and streamlined scheduling processes, the NY territory from 20 appts/wk to over 350.• I trained and coached new inspectors in the area and shared my process with them to help their efficiency.