Joni Michele Stead Email and Phone Number

An accomplished and dynamic professional experienced in leadership, communication development, instructing students, business and organizational public speaking, with superior communication. Twenty years’ experience designing materials for non-profit, marketing and hospitality programs. Special event, meeting planner, corporate training, facilitator with 12 years experience designing hybrid, online, and in-classroom course materials. Possessing a background in local and national market research and recruitment, non-profit and health outreach campaign management. A strong interpersonal communicator able to lead others and build a rapport with corporate and educational partners, account managers, colleagues, sponsors, and local community. I am passionate about student success and I’m actively involved in volunteerism to better the community. Across my career I have earned a reputation as a leader dedicated to excellence and motivated by challenges.Professional Qualifications and Skills Excellent oral communication: customer service, vendor management, corporate partners and client centered Exceptional writing and communication skills including persuasion, critical thinking and problem solving Dedicated remote work environment: Zoom Proficient 3+ years’ experience Approachable philosophy to help team, clients and students meet personal and company goals Develop and engage participants in motivated classroom interactions to improve learning outcomes Exceed professional expectations in collaborative culture with colleagues and clients Developed budgets, timelines, logistics, and related plans for national annual events and campaigns Direct liaison communications: cultivate, retain and recognize media, partnerships, and stewardship Develop and implement hospitality sales/customer service operations plan and training education materials Proficient in Microsoft Office, Google Docs, Social Media platforms, learning management systems (LMS),and Customer Management Systems (CMS)