Joni Olson Email & Phone Number

Hutchinson, Mn, Us

Greater Minneapolis-St. Paul Area

• Responsible for the coordination and attendance of all nursing shifts for (30) assisted living communities. • Managed nurse staffing schedules and initiated creative solutions to ensure each facility has the appropriate number of nurses and on-call nurses.• Prioritized, fulfilled, and resolved staffing shortages on short notice.• Coordinated approval process and implemented scheduling changes for all nursing shifts. • Provided ongoing communication with unit heads and others to ensure there is proper staff coverage for patient care in the facility.• Knowledgeable in software applications including Microsoft Office, Google Workspace, UKG payroll, Point of Care, eMAR, and Fuze. with the ability and willingness to learn new software applications.• Provided outstanding customer service to all internal colleagues and external customers in person, on the phone, and in email or written correspondence.• Delivered a broad range of administrative support to ensure efficient time utilization.

Hutchinson, Minnesota, United States

• Provided customer service and developed personal relationships with residents as a priority to create a safe and comfortable living environment for all residents. • Managed day-to-day operations for (2) kitchens while serving meals to 80+ residents and families.• Supervised a staff of 14 employees working 7 days a week: 12-hour shifts. • Provided regular training and coaching to individual employees to ensure they had the necessary resources and knowledge to be successful in their jobs. • Created a team working environment to engage all employees in daily operations. • Managed and tracked the dining budget for staffing and ordering kitchen supplies and equipment.• Supervisory responsibilities included interviewing, hiring, and onboarding new employees and performance management up to and including termination of employment.

Hutchinson, Minnesota, United States

• Recruited, advertised, hired, and onboarded staff for food service and building maintenance.• Solicited outside bids and managed contracted services for plumbing, electrical, lawn services, pest control and remodeling projects and building upgrades. • Coordinated on-the-job training for all employees. Monitored performance and maintained documentation to track progress. • Conducted quarterly performance reviews. Provided coaching, feedback, and follow-up training to ensure proper food service handling and safety regulations are compliant within state codes.• Facilitated audits and investigations conducted by MN Department of Health to comply and maintain state and federal regulations required for behavior health assisted living facility.• ADP payroll responsibilities included monitoring weekly hours, tracking attendance, approving PTO, and resolving other payroll discrepancies. • Supervisory responsibilities included performance management and disciplinary actions up to and including termination of employment. • Reported to Executive Director and communicated daily / weekly to ensure assisted living operations issues were identified and resolved in a timely manner. • Office technology: Word, Excel spreadsheets, PowerPoint