Joni Wright, M.Ed. Email & Phone Number

United States

Raleigh, NC

Oversee training of case management systemManage webinar platforms Citrix and WebExManage training procedures, schedules, confirmedFacilitate work-life balance webinarsAssist management with the finalization of monthly billing reportsProcess accounts payable to trainersTrain new employees on training data entry softwareManage accounts payable accounts.

Raleigh-Durham, North Carolina Area

Worked directly with account management team, clients, and management team to achieve timely creation within the case management systemManaged case management system to enable work-life consultants to serve customersDeveloped log-in reportsRoutinely checked client billing reports to resolve new, terminated or unpaid customer accountsPerformed audits for.

Raleigh-Durham, North Carolina Area

Assist individual parents procure child care facilitiesAssisted individuals with daily living resources; locating attorneys, support groups, counseling, medical needs,health and nutrition supportLocated residential facilities for families, in-home care and medical insurance options for their elderly or disabled loved onesProduced written letters to parents.

Raleigh-Durham, North Carolina Area

• Directly supervised staff of up to 50 employees off-site at various job sites
• Responsible for planning and coordinating recruiting programs, determine labor market, and length of recruitment
• Responsible for training and evaluation of office personnel and additional office staff development
• Directly responsible for all account receivable inquiries and debt collection efforts resulting in a 50% reduction in bad debt
• Responsible for onsite inspection of client work sites to assure employee safety, well being, and OSHA compliance
• Assisted in the development, organization,and implementation of Safety Training Program

Research Triangle Park, NC

Master'S Degree, Education

Activities and Societies: Alpha Chi Honor Society

Bachelor, Business Administration/Human Resource Management

Cosmelotogist, Cosmetology/Cosmetologist, General, 98 On Nc Cosmetic Art Boards

Biology