Jon Inns Email & Phone Number

Nanaimo, British Columbia, Canada

Medical Affairs and Wellness Office

Courtenay, British Columbia, Canada

ElderDog Canada is a national, registered charitable organization dedicated to ageing people, ageing dogs, and the important connection they enjoy. As a volunteer I help a wonderful senior and her dog stay together at home.

Courtenay, British Columbia, Canada

Based in Medical and Academic Affairs, in this role I supported: the implementation and reporting of the Physician Master Agreement; contract administration improvement initiatives; other adhoc projects.

Courtenay, British Columbia, Canada

Supported the Primary Care Strategy (PCS) Strategy Directors by adding management capacity to their portfolios. Areas of focus included: Urgent Primary Care Centres (UPCCs) - Data collection, analysis, and reporting to Island Health and Ministry of Health on the performance of UPCCs across the Island. Contract Management - Developed a range of resources for contract managers to assist with their management of their contract portfolios. Primary Care Recruitment - undertook a review of activity with the recruitment team to identify opportunities to improve and enhance recruitment activity. Various project initiatives - supported areas to understand the key business issues across primary care which were drivers for the projects, and developed project charters, coached areas in the use of project methodology and reporting, and led project initiation and planning phases.

Vancouver, British Columbia, Canada

Joined the leadership team in the newly established Contracts Management Office (CMO) providing leadership and support for a complex corporate reorganization of contract management activities across VCH. Leader and manager of a new team of contracts advisors created from new and existing positions identified from across VCH as part of the change program. Was the strategic lead across VCH for priority community contracting projects ensuring that the needs of operational leaders were met through collaboration, performance, and financial insights. Seconded to the COVID-19 immunization program in 2021.

Richmond, British Columbia, Canada

Moved into a new leadership role and based within Medical Administration with responsibility to manage low to high value healthcare contracts across the diverse community, acute and physician compensation portfolios. Troubleshooter for contractual and service issues across multiple director portfolios with a mandate to proactively resolve situations and ease the burden for managers and directors. Negotiated contract terms and conditions with service providers and supported procurement activities locally and in conjunction with corporate teams. Acted as a senior advisor to the Senior Leadership team in order to provide strategic and professional advice. Stepped into support a central/corporate change program to develop a new contract management office. Provided coaching and mentorship to contract support staff across the organization.

Vancouver, British Columbia, Canada

As Contracts Manager working across VCH role responsibilities included management and performance of clinical and medical leadership contracts. Ensured that the majority of contracts had been renewed and were being actively monitored for renewal and revision. Reviewed the clinical service contracts within portfolio from both a content (matching to new service requirements) and performance angle drawing on metrics data for both operational and financial performance.

Vancouver, British Columbia, Canada

Moved into a newly created role with ongoing responsibility for the administration and management of community health service contracts including interpreting operational and financial requirements for contract schedules; advising on matters of risk; liaising across VCH corporate teams (including Legal, Finance, Privacy) to resolve emerging contractual issues; identifying solutions and engaging with service providers to resolve contract obligation non-compliance.

Vancouver, British Columbia, Canada

Successfully established and delivered operational administration and financial management for a new community health contracts portfolio. Provided contract management advice and guidance to healthcare managers and directors.

Sheffield, United Kingdom

Manager in a leadership role within the School's Professional Services Management team for a complex portfolio of business and administrative services which delivered Executive Education, Research and Knowledge transfer, and student employability services for Sheffield Business School. These business and administrative services included office administration, project management, CRM, contract management, enquiry management, marketing (web, social media, print) and team management activities. Contributed to the direction of the Business School, influencing, agreeing and implementing priorities as part of the senior management team.

Sheffield, United Kingdom

Strategically led as project manager and team manager for the business and employer engagement projects jointly operating out of the Business School at Sheffield Hallam University and the Management School at the University of Sheffield. Negotiated priorities across the stakeholders and set project deliverables (student number and financial targets) in line with funder requirements (HEFCE). Budget manager for the project with responsibility for setting the budget, financial reforecasting and monitoring, and approval of changes to budget. Monitored and managed risk identifying solutions where appropriate and ensuring the Project Director is aware of significant risks or changes to the project. Successfully delivered the project, having agreed extended timescales for delivery and new funding from HEFCE.

Sheffield, United Kingdom

Led the Business Management Team within the Research Institute at Sheffield Business School working closely with business engagement colleagues and other academic and professional services colleagues. Provided administrative support to a research centre. Developed new marketing and communication channels for the School through social media and the web. Successfully implemented a CRM system for the School working with Marketing colleagues. Started to develop horizon scanning activities to identify new business opportunities. Strategically managed the Business Advantage project with the University of Sheffield. Acted as interim manager for the Research and Knowledge Transfer administration team, reviewing systems and processes, recommending a full team review and undertaking team development.

Sheffield, United Kingdom

Project manager (PM) within higher education setting to improve the student experience. As PM this was done through the introduction of creative ways to use formal and informal space for teaching and learning activities. As PM, introduced and enhanced the induction experience of new and existing students working with induction tutors. As PM developed and embedded extra curricular activity within the student lifecycle and working with academic colleagues to raise awareness of university services available to students.

Sheffield

Manager responsible for the the administration of all teacher trainee school based placements and process lead for other industrial placements. Provided team management, coaching and development. Maintained and built effective relationships with schools and other education providers to ensure mutually beneficial opportunities for students and educators.

Nottingham, United Kingdom

Team manager for the Boots shipping export team, responsible for legal compliance with export regulations and liaising/meeting customer expectations and timescales for deliveries. Contract Manager for external logistics company managing the Boots export warehouse ensuring their compliance with the service level agreements and financial management of the contract.

Birmingham, United Kingdom

Manager for client logistics operations providing team management (customer service, administration and warehouse teams). Responsible for meeting SLA and financial targets. Liaison with TNT customer service and security teams to resolve lost and stolen items as well as late deliveries. Provide onsite customer support and day to day client management, resolving issues and escalating as appropriate.

Birmingham, United Kingdom

Day to day operational and administration manager of a warehouse logistics, operations, and customer service team.

Maidstone, United Kingdom

Year long trainee development programme in logistics, customer service and sales.

Postgraduate Diploma, Leadership And Management, Merit

Studied MSc Leadership and Management part time while working, applying the theoretical aspects of studies and learning to real world work.

Bsc, Geography

Activities and Societies: GeogSoc, RamSocStudied Geography BSc (Hons) over three years with a focus on the physcial and environmental.

A Levels

A Level education: English Literature History Geography Biology