Joni Rae, Csm Email & Phone Number

Tucson, Az, Us

Tempe, Arizona

Microsoft Partner and technology consultancy. Personally recruited to lead client engagements and oversee end-to-end project management on initiatives lasting 3-12 months, including enterprise digital transformation, software development life cycle (SDLC), and release management. o Led all aspects of project management, from project budgeting to timelines, resource allocation, quality management, and cross-functional collaboration. Trusted to work with Valore’s biggest enterprise clients, often Fortune 500-ranked with up to $31B in revenue. o Oversaw stakeholder communications at all levels of an organization, up to CTO, CIO, and COO. Influenced progress and technical content based on the audience and shepherded complex organizations through change management through training and development.o Pivoted between Agile and Waterfall based on client needs and project management infrastructure, always targeting sustainable and predictable software delivery.o Facilitated backlog grooming to create release delivery plans aligned to project milestones.o Collaborated with various organizational change management (OCM) teams to align goals and leverage existing corporate methodologies, learning management systems, and change champion networks. o Discovered and confirmed requirements by documenting business processes, facilitating design sessions, creating wireframes, and writing user stories and test cases to clarify business technology needs.

Tempe, Arizona

An Arizona utility company providing service to over 2M households. Began as a contractor with SRP and brought on FT, with most recent role from 2010 to 2018. Responsible for annual budgets of $2.5M, including project budgeting, forecasting, and support of 50+ enterprise applications. Led enterprise IT service management (ITSM) initiatives as ITIL process owner who defined metrics and KPIs.• Supervised 10 employees and oversaw multiple projects simultaneously. Demonstrated expertise in custom software development, commercial off-the-shelf (COTS), and software-as-a-service (SaaS) implementations, both on-premise and in the cloud. Held a sphere of influence of up to 30 team members, directing project managers and vendor resources.• Retired at least 50 end-of-life applications, modernizing the tech stack within a Microsoft-supported technology ecosystem. Had lasting impact on SRP’s technology rationalization. Steered the full project management lifecycle, including SDLC, by developing business cases and ensuring applications aligned with the company’s objectives and goals. • Started company-wide agile user group, organized the first corporate IT innovation hackathon to develop ideas for new applications, and facilitated a software developer leadership team to determine best practices.

Master'S Degree, Business Analytics

This MS in business analytics degree program is developed for students who already have a business background and practical industry.

Bachelor'S Degree, Computer Information Systems, Graduated Magna Cum Laude