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Joni Southard is listed as Corporate / Practice Success Manager at AllyDVM, a with 25 employees, based in Jefferson, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Joni Southard.
Joni Southard previously worked as Corporate Success Manager at Allydvm and Office Manager at Restroom Stalls And All. Joni Southard holds Associate Of Science (A.S.), Biology, General from Gainesville State College.
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At AllyDVM, my focus as a Corporate / Practice Success Manager for the past 8 months has been on fostering exceptional customer experiences through proactive account management and the introduction of innovative features. The commitment to customer satisfaction is reflected in the regular, solutions-oriented meetings I conduct with accounts, ensuring that their concerns are not just heard but effectively addressed.Mastery in cross-team collaboration and data analysis has enabled me to enhance engagement and retention for our clients. With over a year at AllyDVM, and prior years honing management skills, my mission is to continue driving success through strategic account management and continuous improvement of customer service practices.
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• Managed accounts by updating with new features and troubleshooting issues to ensure customer satisfaction.• Scheduled and conducted routine meetings with accounts to address concerns and enhance customer experience.• Followed up regularly with new features to improve customer engagement and retention.
• Managed accounts by updating with new features and troubleshooting issues.• Scheduled and conducted routine meetings with accounts to ensure satisfaction.• Followed up regularly with new features to enhance customer experience.
Gainesville, Georgia
• Managed office operations at Restroom Stalls And All in Gainesville, Georgia.• Oversaw monthly transactions, accounts payable/receivable, payroll, and new hire paperwork.• Coordinated shipments for export and checked in new shipments.
Greater Atlanta Area
• Answered incoming customer telephone calls regarding issues, deliveries, or product orders.• Researched product availability and processed credits and debits as needed.• Placed Drop Ship orders and contributed to team efforts for successful outcomes.
United States
• Tracked deliveries for customers in the South Region, ensuring timely and accurate shipment.• Verified package quantity to maintain inventory accuracy and customer satisfaction.• Answered all calls from Georgia, Tennessee, North Carolina, Alabama, Mississippi, and Louisiana, providing exceptional customer service.• Assisted in collections, processing COD, and creating OS&D reports for efficient operations.
United States
• Managed office operations and customer service at Delivery Specialists, Inc., overseeing package verification, driver releases, and creating reports for customers.• Established a centralized call center, handled payroll and settlement reports for multiple states, and provided timely Proof of Delivery to customers.• Streamlined paperwork processes, tracked packages, and ensured customer satisfaction through efficient communication and problem-solving.
Other employees you can reach at allydvm.com. View company contacts for 25 employees →
Marisa Ciccarello
Colleague at AllydvmHarwinton, Connecticut, United States
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Bridget Brewer
Colleague at AllydvmRochester, New York, United States
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Shannon Cavanaugh
Colleague at AllydvmSeattle, Washington, United States
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Emily Webb
Colleague at AllydvmBend, Oregon, United States
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Brian Wallace
Colleague at AllydvmLincoln, Nebraska, United States
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Amanda Berg
Colleague at AllydvmOmaha, Nebraska, United States
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Ally Doll
Colleague at AllydvmFalls Church, Virginia, United States
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Zachary Melton, Mba
Colleague at AllydvmPhoenix, Arizona, United States
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Nicole Smith
Colleague at AllydvmRosamond, California, United States
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Tyler Wernli
Colleague at AllydvmCumming, Georgia, United States
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Quick answers generated from the profile data available on this page.
Joni Southard works for AllyDVM.
Joni Southard is listed as Corporate / Practice Success Manager at AllyDVM.
Joni Southard is based in Jefferson, Georgia, United States while working with AllyDVM.
Joni Southard has worked for Allydvm, Restroom Stalls And All, Amerisourcebergen, Diligent Delivery Systems, and Delivery Specialists, Inc..
Joni Southard's colleagues at AllyDVM include Marisa Ciccarello, Bridget Brewer, Shannon Cavanaugh, Emily Webb, and Brian Wallace.
You can use AeroLeads to view verified contact signals for Joni Southard at AllyDVM, including work email, phone, and LinkedIn data when available.
Joni Southard holds Associate Of Science (A.S.), Biology, General from Gainesville State College.
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