Joni Trulock Email & Phone Number

London, United Kingdom

The USTAXFS specialist team of cross border advisors provides tax advice, guidance, planning and compliance services for individuals, partnerships, corporations, trusts and estates for anyone subjected to the US tax system, wherever they may be in the world. Established more than 25 years ago, USTAXFS has offices in London, Zurich, and Geneva with clients in more than 32 countries.➢Maintain brand identity➢Manage and report on all email campaigns➢Maintain CRM (Salesforce), analyze data & review customer journey➢Organise advertising (traditional and digital) and all sponsorship opportunities➢Manage website content➢Provide support for Business Development opportunities

➢Redesigned and re-launched 9 regional email templates in multiple languages➢Improved single-message, one-box emails, providing multi-offer templates which allowed A/B testing and segmentation➢Managed weekly newsletters and special alert email campaigns for 7 countries in multiple languages➢Improved deliverability (to some ISPs by 100%)➢Raised open rates to above industry average➢Improved CTRs to above industry average➢Project-managed selected regional campaigns, liaising directly with development team on backend and UI requirements➢Monitored and approved all email marketing communication➢Wrote Best Practice manual for company-wide distribution

London, United Kingdom

(formerly ClearChanel)➢Delivered digital aspects of a complex partnership with MBNA, whose main customer interface was a website for booking concert tickets➢Managed initial design of website, creating and maintaining all content➢Co-designed and managed bespoke content management system➢Managed customer database and analyzed CRM and statistical reports, introducing successful target marketing campaigns➢Managed weekly emails and ticket alerts to customer database➢Filtered customer feedback to allow for future development➢Created all related branded materials➢Exceeded monthly contractual marketing targets and monetary objectives

➢Re-launched Pan European websites and bespoke content management system➢Planned over 20 Pan European sponsored digital events including MTV Europe Music & Video Music Awards, MTV Undiscovered (partner with BMW-Mini), MTV at Cannes, various live & pre-recorded artist events➢Established user feedback initiative, improving content strategy➢Improved artist involvement with site activity and generated fan-to-artist features➢Successfully launched unprecedented contest ideas (i.e., Win a new Mini, trips to Sweden & LA, an interview with Craig David)➢Managed relationships with sponsors and strategic partners to ensure content requirements were fulfilled for both parties and that relationships were maintained for future projects➢Coordinated resources for live and pre-recorded web features➢Introduced interactivity to MTV’s traditional media & company-wide activities, improving inter-departmental strategies

London, United Kingdom

Reporting to the Chief Operating Officer & Programming Directors, coordinated programme licensing and scheduling with vendors including Universal, Paramount, Warner Brothers, Columbia Tri-Star, Fox/Fox Kids, Nickelodeon and Disney

Reporting to Executive Vice President/General Sales Manager, Domestic TV, supported sales team in product distribution and syndication licensing

Reporting to Producers and Directors, was Production Engineer on major daytime soap opera and various network-produced programmes

Reporting to Operations Manager and Chief Engineer, was Production & Broadcast Engineer in both network and local/original programming

Mba Candidate, Marketing

Ba, Communications