Joni Sumrak Email & Phone Number

North Carolina, United States

Office Manager | AssistantProvide customer service to residents for 3,000 rental homes in our Raleigh/Greensboro market.Receive and process rental paymentsHOA violationsSalesforce-case management team leadApprove vendor invoices-understand scopes and change ordersWork with service team to provide excellent customer serviceProspect lead follow upEvent.

Raleigh-Durham, North Carolina Area

Organized the launching and setting up of our personal construction and renovation business. Maintain all social media sites and online presence. Handled all customer service, accounts receivable and payable, and all outreach marketing while setting up business.La Boutique Vapeur.Developed a very avid following, and lucrative business, for my husbands.

Garner, NC

• Answer all tenant and prospects inquiries for a 208 unit apartment community.
• Show available properties to prospective residents, communicating property features, amenities and benefits.
• Manage marketing strategies, outreach and lead generation, converting qualified leads into leases.
• Utilize management system AMSI and Entrata
• Accurately process resident applications, new leases and lease renewals.
• Assist Property Manager in ensuring homes are ready for resident move-ins and show.

Sumter Square Apartments-Raleigh-Durham, North Carolina Area

• Aside from Leasing, I had a wonderful time creating and implementing marketing ideas, planning community events, and organizing resident retention programs.
• Answered all tenant and prospects inquiries for two apartment communities - 390 and 25 units
• Planned, organized and executed all community events and activities for the year with budget given.
• Collected and posted rent using Yardi and Entrata Property Management.
• Utilized Lead Tracking and Vaultware
• Handled and processed all lease renewals.

Durham, NC

• The experience I gained here was indispensable. This private company sold the community, and I decided it was a great time to take the opportunity to find a job closer to home.
• Collected and posted rent using Yardi Property Management
• Responsible for all Accounts Receivable and Payable; Responsible for spending with all finances on strict budget that changed monthly
• Managed five employees; one employee in office and acted as maintenance supervisor for a 400 unit apartment community.
• Performed move-out inspections; assessed damages and determined amount of deposits returned to resident
• Filed paperwork and attended court proceedings pertaining to delinquent accounts and evictions

Durham, NC

• Worked in "Package and Test". Fortunate to have worked with a small experimental cell, developing faster and more efficient ways of the step by step process to create an LED light. I was lucky to have had hands on.
• Assisted in the testing and quality control of silicon carbide wafers
• Operate and troubleshoot fiber optic machines
• Used computer databases to calculate and retrieve data critical to machine operation
• Met strict quotas in a multi-tasked environment requiring teamwork and organization
• Trained all new hires in the maintaining and use of said equipment to ensure productivity

• Performed electrocardiographs on adult and pediatric patients in a clinic and fast paced hospital environment
• Organized data for physician interpretation and assisted with clinical studies
• Assumed duties as relief supervisor while on-call
• Processed and filed patient records
• Maintained and ordered all department inventory
• As Preceptor- Trained all new employees including clinicians from other departments