Joni Tjan Email & Phone Number

Singapore

11 Woodlands Close #08-41 Woodlands 11, Singapore 737853

• Analyze and provide recommendations to the organization surrounding hardware and software technologies.• Manage e-commerce sites from build to implementation and beyond, proposing further developments and upgrades of e-commerce sites.• Create e-newsletter articles, event notices, and promotional campaign information.• Designs and produces a variety of marketing collateral which include brochures, catalogs, print ads, posters, fliers, booklets, mailers and promotional materials.• Email Blast savvy and up to date on current trends and best practices.• Maintain quality control, content consistency and updates for all print and web designs.• Develop concepts, graphics and layouts for product illustrations, labeling, company logos, and static web pages.• Develop and maintain information architectures (data, application, and network) ensuring the system is on-line daily.

- IT project management of the day-to-day maintenance and development of the corporate website, including content and webpage creation, page layout, and design.- Designed and developed the full corporate websites (www.carebizint.com, www.careshopdecafe.com, and www.mycarebiz.com), creating the look and feel to emphasize the company services. Additionally, served as the team’s interface designer, providing layout and graphics design for the e-commerce site.- Created email campaigns to coincide with marketing strategies to increase membership and awareness of training, new products and special promotions.- Created promotional banners for marketing on 3rd party social networking sites, such as Facebook and Twitter.- Configuration, installation, and maintenance of company end-user workstations, and laptops for network and remote access.- Troubleshooting and resolving problems related to hardware/software installations and networking.- Managed all internet-based systems and equipment, including Web, email, ftp, application, router, and switches.- Liaise and work with vendors on both software and hardware requirements.- Remote maintenance on any urgent/ ad hoc IT related matters.

- Manage office operations and IT related matters. Scope of position includes administration, software and hardware installation and implementation, training and support. - Direct and coordinate business activities primarily on pricing, sales and distribution of products to the local/ overseas partners. - Responsible for company information system and daily operations from staffing requirements, members’ supports to products know how. - Involved in company investment project in Batam on resort development by working closely with government authorities on the licensing and other legal matters.

- Provide integrated system advisory services to major corporate clients throughout the nation market with new IT solutions to improve business efficiency and productivity.- Conceptualize system design and analysis, system development and provide user manual and end user training. - Develop document-searching capability by utilizing client-server side functionality to generate search criteria, run search functions, retrieve appropriate documents, filter document lists, view documents, print documents and save documents to the Virtual Filing System. - Implement a centralized help desk for coordination of support services throughout the organization to increase the efficiency and effectiveness of support services.

Master, Business Administration

Bachelor, Computer Science