Jon Jarratt Email & Phone Number

Managing development and renewal of charging schemes and funding strategies for the Environment Agency’s work

East Anglia

I lead and develop a diverse team of customer relations and engagement professionals. Together, we're building relationships and establishing engagement strategies across East Anglia. We're listening to our stakeholders at every level and enhancing the reputation of the Environment Agency.

• Managing and developing customer and supplier relationships.
• Operating financial and administrative systems.

Andalucía, Spain

• Leading pastoral ministry, counselling, practical and spiritual care within Spanish and English speaking communities.
• Teaching English in partnership with town councils and language academies.

Spain, - Airport & Industrial Sites

Stakeholder management & facilitation - due diligence environmental surveys at Malaga, Sevilla and Valencia airports, and at manufacturing sites around Alicante.

UK

• Developed and implemented property value support and purchase schemes for the second runway project at Stansted Airport (Stansted Generation 2).
• Responsible for 370 complex property purchase and value support cases.
• Review and development of scheme elegibility and terms with changing legislation.
• External consultants managed, - valuing agents, legal counsel and the independent complaints commissoner.
• Scheme communications, - publications, media releases, internal reporting etc.

BAA Stansted Airport

• Created and managed strategy to build and enhance Stansted Airport’s reputation among community, statutory, commercial and environmental stakeholders.
• Managing public exhibitions in the local community
• Overseeing airport funding of community projects
• Running mentoring schemes with schools
• Engaging with local business groups

A120 Stansted To Braintree & group-wide

• Developed and managed a comprehensive community and media relations operation. Worked closely with the project management team and stakeholders, including the Highways Agency, Essex County Council and their agents.
• Proactive relationships built with project contractors, local residents, media, local Environmental Health team, ecology interest groups, 17 schools, chambers of commerce and others.
• 24-hour helpline and small claims scheme.
• External project communications, - community newsletters, press releases 'road shows' and presentations and website.
• Establishing project membership of the Considerate Constructors Scheme, with the team achieving ratings of 92.5% and 95%. CCS Silver Award presented for the site in 2004 national award scheme.
• With Balfour Beatty tendering team, - presenting community relations strategy and process to potential clients.

London

Recruiting, training and coordinating Christian mission and construction projects throughout Latin America (churches, schools, community facilities).

Pgce, Education

Full Stack Web Development Certification, Computer Software Engineering

Ba, Geography

Ba Hons Biblical & Intercultural Studies