Jongtae Lee Email & Phone Number

Toronto, Canada Area

• As a technical systems analyst in the Freedom Mobile's retail applications
• Collect & analyze business requirements and define system scope and objectives
• Perform business system solution/application design
• Ensure business requirements are being properly implemented across entire SDLC processes

Seongnam, Gyeonggi-do, Korea

• Developed the group business transformation agenda by leveraging group-level customer and production data and digital assets such as cloud, image/video recognition and data analytics platform
• Accountable for a multidisciplinary agile team in driving CEO’s digital innovation agenda - materialized the implementation roadmap including a PoC, quick-win and long-term plans

Seongnam, Gyeonggi-do, Korea

• Developed new technology-based industry offerings and incubated digital business opportunities with the industry eco-partners (i.e. Retailers, fintech/edu-tech startups)
• Assessed fintech market potentials (i.e. AI-based Robo advisor, Asset management) and pursued JV opportunity with one of the biggest fintech startups in Korea
• Developed future store offerings (unmanned convenient store service) and supported the pilot store roll-outs with the largest convenience store chain in Korea
• Led transformation planning team and won two-consecutive consulting projects (USD xxxk in net revenue) and follow-on implementation projects (USD x.xM in net revenue)
• Reduced lead time and delivery cost for used car sales price prediction by adopting the crowdsourced predictive modelling and algorithm from open data analytics competition

Haeundae-gu, Busan, Korea

• In charge of business operation for Korea's first nearshore outsourcing delivery center (consisting of 100+ software engineers and system operators) in Accenture Korea
• Improved previous deficit operations in FY2016 by cost optimization and focused resource supply to higher demand (increase in billable resource rate from 82% to 90%).
• Established a long-term business plan for providing highly demanded and cost-effective service to clients while keeping market competitiveness (Service transition from web/SAP ABAP based commodity service to Digital.
• Supervised day-to-day operations from quality and performance management to incident resolution for the entire projects supported by the center
• Drove new technology initiative program (AWS, Salesforce.com, Apigee, DevOps and mobile development factory)
• Conducted yearly/quarterly business forecast and reviewed financial results with Global senior leadership

Gangnam-gu, Seoul, Korea

• Delivered USD XXM of the total contract value for the nation’s largest Telco BSS implementation program by leading package and custom framework, security architecture team consisting of 30+ multinational architects and.
• Obtained corporate-level MD&I (Market Development & Investment) approval for Salesforce.com joint business initiative, by identifying the potential market size of USD XXM

Gangnam-gu, Seoul, Korea

• Responsible for strategic outsourcing deal-making and service transition using Accenture's nearshore/offshore outsourcing capabilities
• As a solution architect and bid manager, successfully closed 5-year total outsourcing deal (TNR USD XXXM) in 2012 to the nation's largest Telco service provider with various contributions such as deal shaping, solution.
• Led service transition of nation’s largest Telco’s service delivery platform to the nearshore delivery center in Korea with zero severity 1 and 2 defects
• Led complex transition program for the mission-critical business systems from internal client staffs to offshore-based delivery resources (total 40 FTEs at peak time) without any schedule delay nor major operational.

Gangnam-gu, Seoul, Korea

• Led architecture workstream in large scale system implementation projects by providing technical expertise on infrastructure components and development skills
• Contributed technical project management activities for enterprise-level IT transformation program - scope, schedule, requirement, quality and risk management
• Successfully delivered business applications implementation such as B2B CRM, Credit/Market risk management, and policy administration systems for banking, insurance and capital market clients

Seongnam, Gyeonggi-do, Korea

Oracle Applications (ERP) and Oracle Portal Package Implementation Database Architecture Design and Administration

Bachelor Of Science (B.Sc.), Computer Science

Cybersecurity Program