Jon'Kamren Wilson Email & Phone Number

Round Rock, Tx, Us

Austin, Texas, Us

Cupertino, California, Us

Austin, Texas, Us

• Introduced Katalon Studio to the testing infrastructure to provide test case management, test case reporting, API verification, CI/CD across mobile app and web testing• Developed, maintained, and verified automated and manual test scripts for Clutch’s flagship product Insurestation from its inception• Deployed new software versions using Jenkins. Ultimately developed a CI/CD ecosystem resulting in reduced development time and costs• Tested mobile, RESTful APIs, UI accuracy with concurrent TDD and BDD test scripts across multiple systems and environments• Produced high quality analytical reports allowing for efficient troubleshooting, triage and redeployment• Worked with development and design teams to produce new product features within a MVP Agile Methodology• Trained and mentored new QA members• Maintained documentation in relation to QA methodologies, recorded, monitored, verified defects through various sprints within the Atlassian ecosystem of products using JIRA, and Confluence

Austin, Texas, Us

• Improved testing metrics by introducing process improvements in Microsoft Test Manager• Created new documents and artifacts to improve granularity and traceability of requirements and testing resources• Worked in Kanban and Agile environments using TFS to groom of backlog items in to help prioritize bug validation during the sprint• Main duties included functional and integrated testing of the client platform by ensuring that credit processing continues to function and creating proper data documentation and test cases for future testing.

Espoo, Southern Finland, Fi

• Developed maintained test plans, manual and automated test scripts for user interface, functionality, system and ad-hoc testing, • Assisted with Go Live testing of customer facing products• Executed regression tests, functional tests and data tests using both manual and automated testing tools such as SoapUi, XQual, Selenium, • Documented quality assurance practices • Reported, tracked and determined priority of reported bugs using JIRA, Confluence, XQual, and Teamtrack• Successfully lead and completed various projects with well known telecommunication companies such as AT&T, Verizon, Centurylink, and Telus.• Participated in the establishment of new architecture and testing infrastructure in the quality assurance organization

San Marcos, Tx, Us

- Provided technical support for both residential and business class clients- Assisted customers with billing and service usage issues.- Phone based, and remote internet connection and repair completing tasks such as computer diagnostics, virus removal, PC optimization, network setup and configuration, operating system reinstallations, peripheral setup and troubleshooting- Trained and mentored new hire technicians.

Blue Bell, Pennsylvania, Us

• Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and applications for customers and employees.• Applied basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

- Head security- Crowd control- Provided logistical support for the large annual events