Jon Burns Email & Phone Number

• Product Leadership & Development Consultant who helps software companies optimize their product experiences and processes using modern, data-informed practices. In other words, build better product and release to.
• Data/Analytics Strategy: I work with product organization leaders to define analytics and data strategies that help them become more data-informed in their practices.
• Product Management & Development Best Practices: I work with Product Management and Engineering teams as an embedded / augmenting leader to improve efficiency, predictability, and/or quality.
• Organizational Design/Planning: I partner with executives to help design or mature product development organizations from a personnel or process perspective.
• Product Strategy Services: I partner with Founders or Heads of Product / CPOs to assist with strategic research, discovery, planning.https://www.modernproductconsulting.com

Lakewood, Colorado, US

• Executive team leader of product development organization, managing PM, UX Design, and Engineering teams during company growth from $20MM to $50MM run rate.
• Managed successful launch of the 3rd generation Solstice IoT hardware platform and major 4.0 software update, which won the 2019 AV Award for Collaboration Technology of the Year
• Championed Solstice stability initiatives that resulted in 83% decrease in failure rates
• Scaled product development organization by 75% and led all agile software development practice evolutions

Denver, Colorado, US

• Manager of PM team across infrastructure, platform services, and consumer experience. PM leader overseeing Ibotta’s machine-learning personalized content initiatives.
• Directed the Ibotta recommender system roadmap, resulting in incremental $2-3M annual net revenue
• Managed PM team to successful launch of the fifth generation Ibotta consumer app, resulting in 10-20% lifts in key success metrics across the consumer purchase/redemption funnel
• Led the creation of a new cross-functional, personalized content program in just 2 months that resulted in $100-200k incremental revenue per week

Denver, Colorado, US

• Head of consumer product management team, responsible for the product strategy and roadmap execution of the Healthgrades web and native app experiences.
• Defined consumer strategic vision for a re-imagined cross-platform experience that became the top corporate priority in 2015/2016
• Launched new responsive/adaptive consumer web experience that resulted in 30% engagement increase of Healthgrades’ 1MM visitors per day
• Managed the Healthgrades iOS app to a lifetime average 4.5 / 5 stars on the Apple App Store

Advisory role, primarily focused on online retail marketing strategy and product usability direction.

Denver, CO, US

• Senior management team member responsible for directing entire product management functional activity across web, mobile, and desktop platforms.
• Directed entire product lifecycle efforts of the new Photobucket website, with 85% customer satisfaction, 25% increase in engagement, and a 20% increase in registrations
• Drove creation and optimization of the Windows Photobucket Backup app, resulting in 90% increase in customer uploads, which contributed to 50% increase in storage subscriptions
• Managed product development and marketing strategy for the Snapbucket mobile app, which was a top 10 featured iOS and Android photography app with a 4 star rating

San Francisco, CA, US

• Senior product marketing employee reporting to the CEO, responsible for all agile product design and implementation efforts, with regular interactions with Board of Directors and Advisory Board
• Directed all product management efforts and managed cross functional team to 10 major feature releases, improving unique visitor traffic 10x and average time on site 150%
• Implemented online marketing and sales strategy resulting in 30% month-over-month revenue growth and 2.5x conversion rate improvement

Berkeley, CA, US

• 2008 Mayfield Fellow, Berkeley Board Fellow
• Leadership positions: UC Berkeley Business Plan Competition, Global Social Venture Competition, Net Impact, Berkeley Energy Resources Collaborative (BERC)
• Member: Education Leadership Club, Entrepreneur’s AssociationRelevant Projects / Learnings:
• Social media marketing strategy for eBay Global Citizenship
• Focus group and survey design and implementation
• Early-stage Marketing Strategy creation for 3 start-up ventures (1 cleantech, 1 social venture, 1 consumer tech)

• Spearheaded product management for flagship iPhone app launch, which became a featured app in the Apple App Store and served 10M+ minutes of audio content in 2 months
• Designed user survey and email campaign, sent to 10,000+ users with 500 responses, resulting in direct impact on core UI and media playback feature changes
• Conducted secondary market research on global smartphone trends and forecasts, leading to CEO’s buy-in of a recommendation to expand to Blackberry
• Researched Search Engine Optimization (SEO) strategies and interviewed SEO consulting firms, recommendations provided to CEO and CTO
• Designed and conducted focus group session of core users, leading to key insights about flagship iPhone product usability and target demographics

Redmond, Washington, US

• Led customer-facing interactions with entire Microsoft Game Studios worldwide, resulting in integration of software innovations that saved $1M per year
• Managed team using agile development methodology (Scrum), involving consistent customer interactions that led to high adoption rate of 3 successful software releases
• Developed and negotiated team’s annual vision and execution plan, obtaining general management buy-in across 2 divisions covering 15+ development project teams

Redmond, Washington, US

• Managed 4 full time employees and ~10 contract employees
• Championed Japanese studio partnership, resulting in savings of over $1M across five Xbox and Xbox 360 titles
• Provided technical expertise and software solutions to all internal game studios, contributing to the release of six Xbox titles
• Directed an internal, technical mentoring program that served ten individuals

Redmond, Washington, US

• Invented software advancements for automated game testing, resulting savings $2M per year
• Participated as tutorial and roundtable leader for 2 Game Developers Conferences, annual event average attendance 5,000-10,000
• Volunteered to be technical mentor for 3 individuals

Mba, Marketing, Entrepreneurship, Social Enterprise

B.Sc. With Honors, Computer Engineering