Executive Director
CurrentServe as the chief executive and business leader, driving modernization of the business and its operations in serving and empowering members. Lead and liaise with multiple volunteer committees, NetVU’s executive board of directors, NetVU’s past chairman’s council, Vertafore executives, and industry partners. Responsible for maintaining a strong corporate culture with shared values, earning a staff NPS of 82 following a period of instability prior to my arrival. Developed and implemented systems to increase business operational efficiencies and accountability to results, and a strategic plan to modernize the organization with three-year and five-year objectives.