Jon Kohlmeier Email & Phone Number

Coralville, Iowa, Us

Coralville, Iowa, Us

Coralville, Iowa, Us

Specializing in website design, functionality and sales and marketing systems integrations.

- Optimized e-commerce store (WooCommerce) for user experience.- Revitalized email marketing campaigns to drive sales with an average of 5.5% conversion rate. - Implemented live UPS shipping rates in website shopping cart saving customers money and improving sales.- Streamlined shipping operations by automating package creation and shipping label printing directly from orders in WooCommerce. This saved the fulfillment team an average of 4 minutes per shipment. - Upgraded an inventory tracking solution using WooCommerce, Zapier and Quickbooks. Previously inventory was only tracked by counting boxes in the warehouse. This provided realtime inventory data and saved employee hours spent on counting boxes.- Implemented help desk ticketing software (ZenDesk) to provide better customer service and streamline responses to cut down on time to resolution to 24 hours maximum.- Migrated company from Google Workspace to Microsoft 365 including email, calendar, contacts and documents for all users. This saved money by cutting dow on licenses needed for Google Workspace and Microsoft Office applications- Led adoption of project management software (Asana) to organize tasks per team in a centralized hub. This increased productivity and provided transparency internally.- Served as technical lead for all aspects of the organization including: hardware, printers, web technologies, apps, development lead, and go to "tech guy."

Cedar Rapids, Iowa, Us

- Established best practices and processes around project work, client communications and employee onboarding.- Contributed to 25% annual revenue growth annually for 3 years by serving as an active and forward-looking leader of the delivery team.- Ensured faster start times and smoother projects overall for client project by revamping the web project process from initial contract signing to follow-ups after project delivery. This included implementing kick-off meetings to serve as a catalyst for vital information transfer from the sales team and client to the delivery team. - Individually contributed to development tasks utilizing PHP, MYSQL, jQuery, WordPress, advanced CSS, and HTML.- Served as project manager for as many as 20 web development projects at a time. Collaborated with the customer on initial project roadmap setups, managing sub-contractors to deliver proposed work, regular client communication to provide project status and pushing to keep the timeline on client deliverables. - Managed the development team by training, prioritizing the work backlog, and removing impediments to the successful completion of work. - Individually contributed to many different marketing technology configurations for clients by serving as consultant, recommending tools and supporting efforts on clients' existing tools. Tools included Salesforce, HubSpot, ZohoCRM, Unbounce, automation with Zapier, Mailchimp. - Improved the customer experience by setting expectations for a response within 24 hours; accomplished by implementing help desk ticketing software with an initial automatic acknowledgment that their request has been received. The software also allowed for scalability by moving from clients emailing multiple team members to having a single contact email address.- Generated and distilled client marketing content to achieve clients' business goals including increased sales, increased lead capture, and increased donations for non-profit clients.

- Maintained office network including Microsoft Sever, Microsoft Exchange, Windows XP and Windows 7.- Served as technical support for all staff members.- Communicated the work of the district to stakeholders including the Board of Directors, member organizations and auxiliaries via the WordPress website, quarterly printed magazine, social media, monthly email newsletter, and event-specific campaigns.- Ensured consistency of messaging and brand externally. - Digitized conference registration to reduce time processing paper forms, improving the customer experience with automated followup emails, digital receipts, and allowing payment via Credit Card. As a result the event team had on-site access to registration information through the course of the event. - Designed a modern logo for use on the web and in print publications (Magazine, business cards, letterhead, and building signage.) This logo is still used as the primary logo today. - Empowered the team to be more efficient through training team members on new software and operating systems.- Implemented electronic voting at the triennial convention for 200 delegates. This cut the convention time down by one day saving money on rented space. The savings were reflected in the lowering of convention registration fees. - Organized and presented at the annual Communications Workshop, helping the 115 member organizations better leverage the communication tools available to them (website, social media, newsletters, etc.).

Lisbon, Iowa, Us

- Strategically directed technology used by the fully distributed organization. This included making sure that all members of the team could communicate, share resources and run the day to day operations of the business.- Developed, maintained and updated source code for the organization’s virtual infrastructure, internet presence, and proprietary database applications. (MYSQL, PHP, jQuery, HTML, CSS). - Managed volunteers to capture media (audio recordings, photos, video) at the organization’s annual conferences. The media captured during these events were used on the web and in the organization’s print magazine.- Compiled video taken at the annual conferences to put together a marketing video for the conferences. This video received over 7,000 views on YouTube.- Built Facebook presence with daily posting and consumer-directed content. Grew audience from 100 likes to 9,000.- Set and maintained an annual Technology Budget.- Provided internal and external customer support by phone and email for web services offered through the website such as conference registration and magazine subscriptions. - Served as the producer for Higher Things inaugural weekly podcast, featuring multiple hosts recording from up to 4 different locations.

Lisbon, Iowa, Us

Work with the host to determine topics and guests for each episode. Complete all post-production work on each weeks episode.

Lisbon, Iowa, Us

Proofread Content.Formatted (in HTML). Posted Content to Higher Things Website. Drove traffic to website through various social media profiles.

Temporary position created to help prepare media for the camp's 50th anniversary celebration.Projects included:Creating photo slideshow. (MS Powerpoint)Creating, producing, and editing video on camp's history. (Final Cut Pro X)Designing photo display boards for each year of the camp's history.

A.A.S., It: Networking

High School