Jon Koss Email & Phone Number

Bentonville, Ar, Us

Bentonville, Arkansas, Us

People partner for the Walmart U.S. People team and Sam's Club People team.

Minneapolis, Mn, Us

• Drove business development efforts locally in the HR interim talent market. • Developed relationships and communications cadence to create ongoing awareness of Versique offerings.• Thoughtfully advised clients on talent trends and available consultants to meet their ongoing needs. • Brought internal process improvements impacting HR interim business.• Placed interim talent in key roles including Chief People Officer, Workday Consultants, HR Program Managers, and Recruiters.• Referred two internal business development hires for Interim HR and Interim Finance & Accounting teams. • Curated robust LinkedIn presence to enhance brand awareness for Versique.

St Paul, Minnesota, Us

First in HR leader for Workday Advisory partner firm, strategized and executed all things HR.• Designed, developed, and executed recruiting strategy and processes.• Coached leaders on HR-related strategies and issues. • Acted as Business Transformation Lead on two client-facing Workday projects.• Designed and developed Associate Consulting Program including curriculum, weekly plans, candidate strategy, interviews, and hiring. • Implemented Helios' first Applicant Tracking System (Workable) and Assessment System (Criteria.)• Developed brand and marketing materials including blog posts, one-pagers, and sales presentations.

Minneapolis, Minnesota, Us

Responsible for starting, building, and leading the HR function at Pioneer from the ground up. Key Work:• Brought Pioneer’s culture and values to life through crafting and delivering key employee experiences, tools, and behavior expectations.• Designed, built and executed Pioneer recruiting process, including job profile creation, sourcing methods, assessment process, interview experience, offer to hire/turndown steps.• Developed and led onboarding experience for all new employees.• Administered benefits through partnership with third party vendors and health care providers.• Developed and implemented Pioneer employee engagement strategy, including survey methodology, design, implementation, team communications and action planning.• Directed disciplinary procedures including coaching and corrective action process, terminations and offboarding.• Identified and secured Pioneer’s first HRIS system, responsible for managing all employee changes.• Spearheaded branding redesign for Pioneer, initiating two projects which ultimately led to Pioneer’s brand identity and guidelines.• Brought employer brand to life based on overall Pioneer brand redesign work: crafted company mission statement, clarified and bolstered our values, and acted as brand ambassador to team, candidates, and clients.• Enhanced how our employer brand showed up through LinkedIn and Instagram.• Delivered part-time Workday business readiness project for local client and transitioned to new Pioneer consultant following Phase 1 work.

Continued work on Organizational Effectiveness capabilities of enterprise leadership development, team member engagement, and digital workforce.Accomplishments:• Designed and delivered "Game Changer" presentation at Sleep Number President's Circle incentives trip in Punta Cana, Dominican Republic.• Led final stages of HCM project including gaining senior leader approval, building vendor relationships and planning for next project phase.• Designed and delivered "Foundations" training session as new standard leadership development experience for leaders at Sleep Number.

Drove enhanced Organizational Effectiveness capabilities at Sleep Number by focusing on:• Enterprise Leadership Development • HR Technology solutions• Engagement Survey and StrategyAccomplishments:• Completed Mind Gym certification - received perfect score "Distinction."• Implemented new annual engagement survey through partnership with vendor BI Worldwide.• Developed and facilitated Inspiring Leadership session to 250 Sales and Services leaders at Sleep Number National Conference.• Designed and implemented new Leadership Development programs for front line leaders, managers and new directors.• Completed Korn Ferry Leadership Architect and 360 Feedback certifications.

Seattle, Wa, Us

• Business Readiness Lead on global Workday deployments - led change management activities, wrote communication and developed education strategies.• Supported European Workday deployment - worked in partnership with Europe HR Leadership. • Received consistently positive feedback from executive clients on personal leadership and communication style.• Acted as subject matter expert in Human Resources, Organizational Effectiveness, Communication and Learning and Development.• Specialized in training efforts including leadership development, stand-up facilitation, process changes, and system implementations.• Served on people-committee to drive connection and engagement within the Slalom Minneapolis office.

Minneapolis, Mn, Us

• Managed team of five Store Operations team members who provided communication and process support for Grocery, Toys, Sporting Goods and Beauty in 1800 Target stores. • Reviewed and approved all planned and urgent communication sent to stores for assigned areas.• Drafted and gained approval for urgent communication through partnership with senior leadership in Merchandising and Operations. • Led cross-functional teams to drive issue resolution for all areas of stores based on feedback data and trends.• Collaborated with teams in India to drive 24/7 operations and improvement in store support processes. • Built talent bench, sourced internal and external candidates, and represented my team in leadership feedback sessions. • Leveraged as process improvement expert on the team regarding communication and CRM support tool. • Coached and mentored seven team members from Store Operations and one from Finance & Retail Services.

Minneapolis, Mn, Us

• Managed a team of four Store Operations team members to respond to and resolve urgent issues from stores within areas of Electronics & Entertainment, Merchandising and Fixture Procurement teams. • Collaborated with cross functional teams to understand project plans and write planned and urgent communication for Electronics and Entertainment businesses in 1800 stores. Content included daily messages, project documents, and transition manuals.• Consulted on communication and process support for emerging projects rolling to stores including Store pick up, Holiday and Black Friday support, Target Mobile business updates, and Electronics and Entertainment remodels. • Mobilized team in India to support store projects and leveraged our partnership to understand emerging store trends. • Leveraged project management tools to improve team routines and processes including streamlining print and web content.• Sourced, hired and on-boarded three new team members.

Minneapolis, Mn, Us

• Developed Canada Store leader training strategy including five store operations classes, in store assignments for all levels of leaders, and team leader training documents for Electronics and Entertainment.• Supported training for all Canadian senior leaders through writing learning plans, in store assignments, and collaborating with field teams across the U.S.• Consulted across Store Operations teams to build process designs and training deliverables.• Led process content design for stores company intranet site.• Developed and facilitated training and development sessions in Canada for field training leaders.

Minneapolis, Mn, Us

• Managed Food training curriculum including strategy, development, and execution for 700 Target stores.• Designed, developed, executed, and evaluated food profitability training for 450 Target stores.• Drove process improvement within perishables inventory management functions for stores through completing in-store studies, participating in headquarters project teams, and updating curriculum to support new store processes.• Trained various levels of team members in the field including senior leaders and hourly team members.

Minneapolis, Mn, Us

• Managed entire Investigations training curriculum within Assets Protection for field and stores organizations.• Led full needs assessment on Investigations business resulting in evolution of the business model. Supported the changes with development and release of new training program for AP field teams in stores and investigation centers.• Redesigned Surveillance training by decentralizing week-long training for field Investigators. Built content and network of trainers to drive learning across the field. Saved Target $120,000 annually in training and travel costs.

Minneapolis, Mn, Us

• Led team of seven team members in daily staffing operations including coaching, conflict resolution, and relationship management.• Led two teams comprised of 16 team members during a four-month assignment. Hired three new team members and two contractors, facilitated three lateral moves and promoted one team member in role.• Built key relationships with internal Human Resources partners to educate and drive efficiency of staffing processes.

Minneapolis, Mn, Us

Managed candidate relationships, scheduled interviews, led candidates through interview days, and developed staffing processes.

Minneapolis, Mn, Us

Supported all daily functions for Human Resources Generalist for Target.com client group.

Us

Human Resources support. Scheduled candidate interviews, escorted candidates, and followed staffing processes. Sourced and recruited candidates for non-exempt Finance positions.

Burbank, Ca, Us

Magic Kingdom Park Operations cast member on the World Famous Jungle Cruise.

Master Of Arts - Ma, Communication, General

Ba, Communication