Jonathan Lang Email & Phone Number

St Augustine, Florida, Us

• Support the coaching, mentoring and development of team members with continuous improvement with continuous integration strategies.• Manage the day-to-day activities of the team and specific business applications (including technical designs) across multiple locations.• Manage big data, Azure SQL, and MongoDB data systems.• Estimate total costs for modules/projects covering both hours and expense.• Ensure success criteria is met from design through deployment via cost-effectiveness, data integrity and reuse.• Support total delivery and a risk management mindset by anticipating and solving problems.• Collaborate with business partners and Business Architecture to drive innovation and re-imagine capabilities using Azure cloud architecture, and AI development.• Embed a risk management mindset of resiliency, security, and controls into applications.• Manage technical processes and designs considering non-functional requirements.• Mitigates risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.• Project management using waterfall, or agile project management in a SCRUM organizational model.

St Augustine, Florida, Us

• Converting five different ERP systems to one Epicor Kinetic (2023.2).o Brown Jordan has been transformed from a multi-company to a multi-site environment.o Each brand now can share methods, parts, transportation contracts, and warehousing.• Managed the transportation management system project, TMS, with Mercury Gate to enable all brands to use one TMS to ship, manage carriers, and consolidate shipping loads.• Cured fragmented and unsecured API’s with MuleSoft Anypoint Platform, cataloging and creating all APIs under one consolidated source of truth.• Responsible for incorporating Configure Price Quote, CPQ, for customers and sales representatives to create custom SKU’s and process through the Epicor ERP system.o CPQ will track a quote through the ordering to transportation stages and update the customer when their order has been shipped.• Planned and implemented the payment exchange web system, EPX, that allows the customer to pay for their order using most payment methods.o EPX processes the payment and creates the payment in Epicor once the payment has been received. o Available on our website and through our ERP, POS and CPQ programs.• Designed and implemented the Point of Sales, POS, system for all Brown Jordan stores.• Design, Implement, and deploy Power BI reporting to all brands.

Garner, Iowa, Us

Ownership of all software products, technology, utilities and tool chainModernized flagship ERP system to Epicor 10 (10.1.600.x) and middleware technologies to re-implement the entire Enterprise suite to streamline workflows for improved ease-of-use and time-to-benefitCreate custom applications using C#, BPM’s and DashboardsImplemented and design customer and distributer configurators to fast track sales orders and quotes using KBMax that connect to Epicor 10 CRM and Order/ Quote Management through REST services• Convert reporting from Crystal Reports to SSRS• Constructed and maintain all SQL databases and multiple application/ task servers• Trained R&D teams and product management to understand and use an agile, value stream-based SDLC approach• Evangelized, coached and transitioned teams and stakeholders to use SCRUM including Lean and Kanban principles• Implemented a tiered engineering support and lifecycle management• Budgeting, forecasting and re-organization responsibilities• Leadership responsibility for largest company department in terms of both operating budget and headcount

Manitowoc, Wi, Us

Design and manage Sage Pro, Epicor 8 (.410), 9 (.702A) Progress, 10 (10.1.400.1) SQL databases for ERP/CRM/MRP solutionsStructure periodic project performance management reports as requiredImplemented VMWare and VSphere for Private Cloud Computing with both SaaS and PaaSDeveloped security operations duties such as vulnerability testing, log monitoring, tier 2 support, access request provisioning, work order response, security testing, change review, security systems maintenance (EPO, ISS, Web Proxy, etc)Instituted the ITIL framework from best practices to delivery processes.Established appropriate standards, procedures and policies in support of the Network Services areas of responsibilityProvide leadership, guidance, training, compensation management and performance feedback for the members of the Network Service TeamRecruit and retain associates consistent with the needs of the corporationHead problem control and resolution support for both internal and external systems and customers